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Corporate Communications Specialist

Green Shield Canadaabout 23 hours ago
Toronto, Ontario, Canada
Senior Level
Full-Time

About the role

WHO WE ARE When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

The Corporate Communications Specialist plays a key role in shaping and delivering GreenShield’s corporate communications strategy. This role connects employees and key stakeholders to our mission, purpose, and transformation priorities through clear, impactful communications that drive understanding and engagement.

The successful candidate will lead the development of high-quality internal communications and support executive communications, including CEO communications, leadership forums, and thought leadership opportunities.

This is a dynamic, high-visibility role suited to a strong communicator who brings sound judgment, attention to detail, comfort with working with senior leaders, and the ability to operate in a fast-paced environment. The ideal candidate is proactive, collaborative, and comfortable balancing strategy and execution to deliver results.

Partner with cross-functional teams to plan and deliver internal and external communications aligned to GreenShield’s brand, voice, and strategic priorities. Lead and/or support end-to-end communications for key moments, including enterprise-wide announcements, organizational updates, leadership forums and executive messages, developing and refining content to ensure clear, consistent and impactful delivery across channels. Develop and deliver executive and leader communications, including briefing notes, presentations, thought leadership opportunities and leader-ready materials (e.g. FAQs, messaging guides), translating complex information into clear, accessible narratives that support alignment and effective cascades. Develop and execute communications plans for key initiatives, aligning messaging, timing and channels to business priorities and ensuring a coordinated, integrated approach across platforms. Support communications for transformation and change initiatives, developing messaging, materials and guidance to enable understanding, engagement and adoption. Plan and execute internal events and forums, including town halls and other corporate meetings, managing timelines, logistics and stakeholder coordination. Apply strong editorial judgment to review and refine content for clarity, tone, accessibility and alignment with brand and editorial standards. Build and maintain relationships with internal stakeholders, providing guidance on communications approaches, helping to prioritize requests and ensuring alignment with enterprise messaging and processes. Identify and develop proactive storytelling opportunities that highlight key priorities, progress and impact across the organization. Monitor and analyze communications performance, translating feedback and metrics into actionable insights that improve messaging, channel effectiveness and overall engagement.

WHO WE'RE LOOKING FOR

Experience 5-7 years of progressive experience in corporate communications, ideally within a complex or fast-paced organization.

Education Post-secondary degree in Communications, Journalism, Public Relations or a related field.

Knowledge & Skills Strong foundation in corporate communications, with a clear understanding of internal and external audiences and how to adapt messaging across channels including digital, social, media, and executive platforms. Exceptional writing and editing skills, with a sharp attention to detail and the ability to translate complex information into clear, compelling content for a range of audiences. Strong stakeholder management skills, with the ability to collaborate effectively, build relationships, and influence outcomes across teams. Highly organized and self-directed, with the ability to manage competing priorities, exercise sound judgment, and deliver high-quality work within tight timelines.

Abilities Confident and professional presence, with the ability to work effectively with and influence stakeholders at all levels, including senior leaders. Collaborative and team-oriented, with a proactive approach to supporting shared goals and priorities. Strong verbal and written communication skills, with the ability to tailor messaging to different audiences and situations. Comfortable working independently in ambiguous or evolving environments, bringing structure and clarity to complex work. Resilient and adaptable, with the ability to navigate competing demands and maintain focus under pressure. Proven ability to build trust and strong working relationships across the organization. Capable of managing multiple projects simultaneously while maintaining attention to detail and meeting deadlines.

THE CULTURE We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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