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Operations Assistant

Halifax, Nova Scotia, Canada
Mid Level
Full-Time

About the role

Indigo Park Canada is one of the largest and fastest-growing parking companies in the country. Indigo Park Canada operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say, “Parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best, contact us today!

We are currently looking for a Parking Manager, based in our Atlantic Regional Office, located in Halifax, NS.

What Would You Be Doing?

Key Responsibilities

Point of contact for customer and staff inquiries and needs. Works closely with the Senior Operations Manager to ensure all key stakeholder needs are met in a professional and timely manner. Responsible for leading operational projects across a variety of locations. Responsible for monitoring Key Performance Indicators and assisting staff to ensure locations are operating at or above company standards.

Incident Handling

Tracking and managing incident reports/damage claims as well as corresponding with customers regarding safety and liability.

Financial

Reconciliations for month-end reporting. Cash handling, float audits, and pay machine replenishments as required. Assist in developing annual client budgets.

Administration

Responsible for day-to-day administrative duties, including data entry, parking rate surveys, emails, and internal correspondence. Use of a variety of software and internal systems to generate and analyze reports. Liaising with vendors and service providers. Assisting with location set-up activities.

What are we looking for?

Minimum of 1 year of leadership experience Minimum of 3 years of experience in a customer service environment Experience in managing or supervising staff Experience in scheduling staff across various departments Available after-hours emergencies College degree preferred. High school diploma minimum. Previous experience within the parking or general operations environment is considered an asset. Ability to successfully manage and train other employees. Ability to resolve conflicts and problems within tight deadlines. Exceptional multi-tasking abilities and prioritization skills. Strong organizational skills. Strong Microsoft Office skills required, including Excel and Word. Strong communication and interpersonal skills, both written and verbal. Excellent proficiency in written and spoken English and French

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, and accommodations are available upon request in relation to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. #IPC1

About Indigo Park Canada

Facilities Services
1,001-5,000 employees

Parking is changing. We're helping Canada move with it.

Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.

For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.

Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.

As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.

Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.

Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.

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