Epic Opportunities is dedicated to building inclusion, dignity, and opportunity for people who live with intellectual and developmental disabilities. Through person-centred supports and a commitment to excellence, Epic empowers individuals to live meaningful lives while fostering a workplace culture grounded in belonging, respect, and continuous learning. The organization values collaboration, innovation, accountability, and employee well-being, creating an environment where both employees and the people they support can thrive. The Opportunity Position Information Reports To: Executive Director Status: Full-Time Position Summary The Director, HR provides strategic and operational leadership for all people-related functions across Epic Opportunities. As a trusted advisor to the Executive Director, leadership team, and Board of Directors, this role champions an inclusive, values-driven culture while leading organizational initiatives related to workforce planning, employee engagement, leadership development, labour relations, compliance, and organizational effectiveness. Through thoughtful people strategies and operational excellence, the Director ensures employees are supported, empowered, and aligned with Epic's mission and strategic priorities. Key Responsibilities Leadership Provide strategic leadership and oversight for Human Resources and Office Administration. Lead onboarding, training, supervision, coaching, performance evaluation, and professional development. Advance a strategic vision for people and administrative functions that strengthens organizational effectiveness. Lead employees through change while fostering engagement, accountability, and continuous improvement. Oversee recruitment, retention, recognition, orientation, learning and development, scheduling, leave administration, employee benefits, and return-to-work programs. Provide leadership in employee relations, conflict resolution, performance management, and progressive discipline. Ensure the implementation and communication of HR policies, procedures, and best practices. Participate in and lead organizational committees and initiatives as required. Communication & Relationships Build and maintain effective relationships with employees, union representatives, leadership, funders, community partners, and professional organizations. Model organizational values in all interactions. Maintain knowledge of legal, ethical, privacy, labour, employment, and human rights requirements. Serve as a change leader by supporting organizational and cultural transformation initiatives. Attend Board meetings and provide human resource reports and updates as required. Administration & Data Management Ensure accurate collection, reporting, analysis, and secure management of HR data and personnel records. Use workforce data to inform organizational decision-making and continuous improvement. Ensure compliance with legislative, regulatory, and organizational requirements. Recommend improvements to HR and operational policies and procedures. Maintain accurate employee information within HR and payroll systems. Support safe and healthy workplace practices across the organization. Performance Management & Improvement Systems Lead organizational orientation, training, and professional development initiatives. Develop and maintain performance management and evaluation systems. Support leaders with performance coaching, feedback, discipline, and risk reduction. Participate in grievance response and arbitration preparation when required. Promote employee recognition, appreciation, inclusion, and workplace respect. Champion diversity and foster an inclusive workplace culture. Human Resource Planning & Reporting Establish and monitor organizational HR performance metrics and workforce targets. Analyze recruitment, turnover, overtime, vacancy, leave, training, and employee satisfaction data. Provide strategic workforce insights to support organizational planning. Prepare reports and recommendations for senior leadership and the Board of Directors. Monitor trends and identify opportunities for continuous improvement. Safety & Health Provide leadership to workplace safety and health committees. Ensure compliance with workplace safety legislation and safe work practices. Oversee safety-related training and continuous improvement initiatives. Monitor workplace risks, incidents, and injuries while implementing proactive prevention strategies. Labour Relations Lead labour relations initiatives related to collective bargaining, grievance administration, and performance management. Participate in workplace investigations and grievance resolution. Ensure compliance with collective agreements, employment legislation, organizational policies, and human rights requirements. Support organizational risk management through sound labour relations practices. Qualifications & Experience Education & Experience Post-secondary degree or diploma in Human Resource Management, Business Administration, Labour Relations, or a related field; an equivalent combination of education and experience will be considered. CPHR designation is considered an asset. Minimum five years of progressive human resources leadership experience, including labour relations, collective bargaining, grievance administration, conflict resolution, benefits administration, workforce planning, scheduling, and workplace safety. Strong knowledge of leading HR practices, organizational development, employee engagement, and workplace culture. Thorough understanding of Manitoba employment, labour, human rights, and workplace safety legislation, including experience within a unionized environment. Proven ability to lead diverse teams while fostering collaboration and accountability. Skills & Abilities Commitment to Epic Opportunities' mission, vision, values, and person-centred philosophy. Exceptional communication, relationship-building, and stakeholder engagement skills. High emotional intelligence, sound judgment, and professionalism. Strong strategic thinking, analytical, and problem-solving abilities. Ability to lead organizational change and foster innovation. Proven ability to build an inclusive, engaging, and high-performing workplace culture.