AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Commercial Operations Associate Location: Calgary, Canada Employment Type: Full-Time - Hybrid We are seeking a motivated and experienced team member that can join an established team activities with order processing. The Ideal candidate should be detail-oriented, proactive, and able to work efficiently in a professional office environment. Key responsibilities Communicating with customers and distributors via e-mail with questions and concerns as needed. Responsible for setting up product support in NextGen application. Processing and fulfilling product orders in Dynamics. Assisting with any financial audit requests and providing necessary documentation to assist auditors, accounting, and finance. Updating and setting up customers in Customer Maintenance application. Processing Failed Key and License RMA’s and creating the orders in Dynamics. Processing License Modifications in licensing when needed. Essential requirements Business College graduate or equivalent work experience. Order processing experience preferred, in Dynamics, SalesForce, Oracle. Great attitude with able to perform under pressure during busy peaks throughout the year (required availability end of months/quarters/end of year/Holidays). Desired skills Ability to learn continuously – about the job you are responsible for, but also about our company and what we do. Curiosity about data and systems to drive continuous improvement and work with IT to implement changes when necessary. Possess both verbal and written communication skills to work through issues that may arise. Excellent work ethic, dependable and responsible; team player and highly collaborative. If you are in ETAP or RIB, please delete the below and this line. Finance at AVEVA Our team of almost 500 Finance professionals are central to AVEVA’s £1bn+ business. We cover everything from procurement and FP&A to sales forecasting and internal risk management, and we’re playing a leading role in our company’s transition to a subscription-based business model. AVEVA is laying the groundwork for serious, sustainable growth, meaning there’s a lot for the team to do – and a lot of interesting opportunities. We’ve got a skilled and well-staffed team, strong leadership with a clear vision, and a big role to play in the business’s transformation: it’s a great time to be joining us! Find out more: https://www.aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world. Empowering you with pioneering tech AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.