Location

North Vancouver WorkBC 106 980 West 1st Street, North Vancouver, V7P 3N4

Posting Period

Open until filled

Job Description

Reporting to the Senior Operations Manager, the Facilitator/Resource Room Advisor will be working in a team with 3 other Facilitators, providing both one-to-one and workshop support to job seekers on their employment journey.

What you’ll be doing:

• Work one to one with clients in a drop-in employment resource center to assist them with employment-related needs

• Assess for eligibility for WorkBC services and assist clients with the WorkBC Online Employment Services application

• Develop and facilitate workshops, both in-person and online

• Maintain up-to-date information on labour market trends, job postings, employment issues, community resources, education planning, volunteer opportunities, and other relevant employment-related supports

• Maintain accurate notes and records as per WorkBC policy

• Coordinate and attend hiring fairs and other community events

• Other duties as required

What you’ll need:

• Relevant post-secondary education, minimum of two years of experience working in a related field, or a combination of education and/or experience

• Passion for working with clients to achieve their employment goals, including supporting people with multiple barriers

• Excellent computer and administrative skills

• Current knowledge of the local labour market as well as community resources on the North Shore

• Knowledge and experience providing employment counselling an asset

• Additional languages an asset

• A valid clear criminal record check (including working with vulnerable populations) is required

What we offer:

• 12% in lieu of time off and benefits

• Flexible working arrangements for applicable positions

• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members

• A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.

Pay Rate: $31.94 per hour

How to Apply

If you're seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please submit your resume and cover letter to:

Cat Pienaar, Senior Operations Manager

Email: cpienaar@ywcabc.org

No phone calls or drop-ins please

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager atpeople@ywcabc.org.

Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies — only those selected for an interview will be contacted.

Want to learn more about working at the YWCA? Explore our careers page.

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.