Brand Statement:

Rev Up Your Career at CMP Automotive in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, CMP Automotive embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At CMP Automotive, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, CMP Automotive is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• Company‑Wide Appreciation Events
• And SO MUCH MORE!

Overview:

Position Summary

The Service Administrator supports the daily operations of the dealership’s Service Department by managing administrative tasks, coordinating documentation, and ensuring accurate recordkeeping. This role plays a key part in maintaining smooth workflow between Service Advisors, Technicians, Parts personnel, and management. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced OEM dealership environment.

Responsibilities and Qualifications:

Key Responsibilities

• Assist with service appointment scheduling, customer check-ins, and communication of repair status updates.
• Create, review, and maintain repair orders to ensure accuracy and compliance with dealership and OEM standards.
• Process service invoices, warranty documentation, internal repair orders, and customer pay billing.
• Work with Service Advisors and Technicians to ensure proper documentation, coding, and labor time accuracy.
• Manage daily service files, records, and reporting requirements for the Service Manager.
• Support the Parts and Service teams with administrative tasks such as purchase orders, parts requests, and follow-ups.
• Maintain service department logs, tracking sheets, dispatch information, and productivity reports.
• Assist customers in person and by phone with general service inquiries.
• Ensure timely processing of payments, warranty submissions, and customer paperwork.
• Provide general administrative support to the Service Manager and Service Advisors as required.
• All other duties as assigned by leadership.

Qualifications

• Previous experience in an automotive service environment or administrative position preferred.
• Strong organizational skills with high attention to detail and accuracy.
• Knowledge of dealership management systems (DMS) and OEM service platforms is an asset.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office and general computer applications.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Strong problem-solving abilities and a team-oriented approach.
• Ability to multitask while maintaining a high level of accuracy.

INDCNP

Posted Salary Range: CAD $18.00 - CAD $22.00 /Hr.