Role Profile & Job Description

Position Title: Education Assistant & Receptionist

Department: Education

Reports To: Education Program Manager (or designate)

FTE/Hours: Full-Time, 35-hours per-week

Location: Merritt, British Columbia, Canada

ABOUT LNIB

The Lower Nicola Indian Band (LNIB) is a vibrant and growing First Nations community in British Columbia, committed to the well-being, culture, and prosperity of its members. LNIB provides a wide range of programs and services including health, education, social development, governance, and economic development initiatives.

We value innovation, collaboration, and respect for our traditions, and we are dedicated to fostering a supportive, inclusive, and safe work environment for all employees. LNIB follows Indigenous governance principles and prioritizes community engagement, cultural knowledge, and sustainable development in all its operations.

Join LNIB and be part of a team that is making a meaningful impact in the community while contributing to a dynamic and culturally rich workplace.

POSITION SUMMARY

The Education Assistant & Receptionist serves as the first point of contact for the Education Department, providing administrative, reception, and program support to ensure efficient day-to-day operations.

This role supports both the Education team, contributing to the delivery of programs and services that enhance community engagement, access to education, and overall member support.

KEY RESPONSIBILITIES

ADMINISTRATIVE & RECEPTION SUPPORT

• Greet and assist community members, clients, and visitors in a professional and welcoming manner
• Answer and direct incoming calls and inquiries
• Maintain organized filing systems and accurate documentation
• Coordinate appointments, meetings, and facility bookings
• Support correspondence, reports, and general office administration

PROGRAM & TEAM SUPPORT

• Assist the Education Manager, Post-Secondary Coordinator as required
• Support planning and logistics for workshops, events, and community programming
• Prepare materials, communications, and resources for programs
• Assist with tracking participation, records, and reporting requirements

OFFICE COORDINATION

• Maintain a clean, organized, and welcoming front reception area
• Monitor and order office supplies as needed
• Support internal communication and coordination across the team

QUALIFICATIONS & REQUIREMENTS

• Minimum 1 year of post-secondary education (Certificate or Diploma in Administration considered an asset)
• Previous administrative, reception, or customer service experience preferred
• Experience working in or with First Nations communities is an asset
• Valid Class 5 Driver’s License and reliable transportation is an asset
• Ability to obtain a Criminal Record Check

KNOWLEDGE, SKILLS & ABILITIES

• Strong interpersonal and communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office (Word, Outlook; Excel is an asset)
• Professional, reliable, and able to maintain confidentiality
• Positive, team-oriented attitude with a willingness to support community initiatives

PREFERENCE

The Lower Nicola Indian Band (LNIB) follows Section 25 of the Human Rights Code, giving preference to Indigenous applicants where applicable.