Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Record and prepare minutes of meetings, seminars and conferences. Determine and establish office procedures and routines. Schedule and confirm appointments. Manage contracts. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Oversee the preparation of reports. Order office supplies and maintain inventory. Greet people and direct them to contacts or service areas. Set up and maintain manual and computerized information filing systems. Type and proofread correspondence, forms and other documents. Provide customer service. Experience: 3 years to less than 5 years.