Important

Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Closing Date

2026-06-04

Reference Number

26-970-03-060

Job Category

Entry Level

Who Can Apply

Canadian Citizens

Location

Ottawa, Ontario

Salary Range

$46,772 - $56,892

(under review)

Status

Indeterminate
(permanent)

Language Requirement

Various

Job Summary

The Mail Administrator is responsible for preparing, verifying and delivering mail internally and externally in a secure and timely fashion.

• Protect Service employees from contaminated and dangerous mail by operating an X-ray machine for letter/parcel bomb detection, by operating an air wash unit for the containment of hazardous substances and by scanning incoming mail.
• Open, sort and digitize mail in the CSIS HQ building and regional offices.
• Operate a Postal Franking Machine, electronic postage meter and electronic scale to ensure correct postage is used and ensuring that regulated and customs requirements are followed.
• Maintain a tracking system on the security and traceability of service mail to be used during investigations and damage assessment.
• Deliver outgoing mail to external companies and Government Departments by driving a service vehicle on a daily basis.
• Deliver classified mail and other materials on a monthly basis to our Regional and District offices (by vehicle or airplane).
• Compile statistics on mail volumes and financial expenditures of the postal machines and workstations.
• Assist employees by providing information on how to package mail, methods, time, deadlines, etc.
• Ensure that outgoing/internal mail conforms to GSP and CSIS security policies and procedures by reviewing compliance of outgoing mail against established policies and procedures and by conducting periodic information sessions.

Education

• High school diploma and two (2) years of experience.

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

Note: Any higher level of education could be recognized as experience.

Experience

• Experience working in customer service.

Competencies

• Attention to detail
• Reliability
• Client Service
• Professionalism

Conditions of Employment

• While we continue to explore opportunities for flexible work arrangements, most roles in our organization require an in-office presence. For this particular position, the work must be done in the office.
• Lifting of heavy items is required (boxes of files, equipment, approximately 66 pounds/30 kg).
• Candidates must have a valid driver’s licence and provide a driver’s abstract at their own expense.
• Candidates must agree to perform various duties on a rotational basis, including working late for urgent requests.
• Candidates must be willing to drive within and outside the National Capital Region in various types of weather conditions.
• Candidates must be willing to travel within Canada to deliver and pickup classified material from our Regional and District Offices.

The following will be applied/assessed at a later date (essential for the job).

Official Language (OL) Proficiency

The immediate need is to staff two (2) positions with a various linguistic profile.

Various Language Requirements:

• Bilingual BBB/BBB Imperative
• English/French Essential

This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates. For more information on language requirements: (external link www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates).

Notes

If you need accommodations during the recruitment process, please mention it to the HR representative.

The position may require overtime on short-notice.

The need to travel may occur.

The Competency Based Interview will assess candidates’ experience and the competencies listed in the section above.

Reference checks may be conducted as part of the assessment process.

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. Gaps have been identified among Indigenous peoples and visible minorities for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Actand will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.