Pharmacy Assistant
About the role
Pharmacy Assistant Job Brief Phoenix Recovery Center is seeking a dedicated Pharmacy Assistant to support our pharmacy staff. This role involves assisting the pharmacist directly in providing exceptional customer service and ensuring the smooth operation of the pharmacy. Key Responsibilities: Engage with external clients, customers, vendors, consultants, suppliers, and visitors to the clinic as needed. Assist with pharmacological services by stocking, assembling, and dispensing medications. Welcome healthcare providers and patients in person and over the phone, addressing inquiries, and directing requests to the pharmacist. Assist with pharmacy inventory by monitoring stock levels, anticipating medication and supply needs, placing orders, verifying receipts, and removing expired drugs. Expert user in various software applications such as Microsoft Word, Excel, Outlook, and other medical-related applications as required. Organize medications for pharmacist dispensing, including preparing labels, calculating quantities, and facilitating pharmaceutical therapies. Maintain accurate records by recording and filing physicians’ orders and prescriptions daily. Contribute to revenue generation by calculating, recording, and issuing charges. Handle client paper and electronic files, prepare medical charts, scan documents, index records, and manage file-related correspondence. Uphold pharmacy cleanliness and safety standards by following established procedures and regulations. Ensure infection-control protocols are adhered to, prioritizing patient and employee well-being. Collaborate with the team by fulfilling assigned tasks that contribute to overall objectives. Qualifications: Previous experience in a pharmacy, medical, or customer service setting. Strong organizational skills with the ability to manage multiple tasks under pressure. Excellent interpersonal skills and leadership ability. Effective verbal and written communication skills. Uphold confidentiality and exercise discretion with clients' information. Detail-oriented mindset to ensure accurate results and initiative to meet deadlines. Business maturity in a fast-paced, high-output environment. Team player with collaborative capabilities. Skilled in identifying and resolving technical challenges using available software and troubleshooting methods.