Education: Secondary (high) school graduation certificate. Tasks: Determine and establish office procedures and routines. Answer telephone and relay telephone calls and messages. Oversee the analysis of employee data and information. Answer electronic enquiries. Oversee the preparation of reports. Order office supplies and maintain inventory. Arrange travel, related itineraries and make reservations. Greet people and direct them to contacts or service areas. Set up and maintain manual and computerized information filing systems. Type and proofread correspondence, forms and other documents. Experience: 7 months to less than 1 year.