About the role
Role : Business Analyst Duration: Contract – 18 Months Location: Toronto, ON – Hybrid
Position Summary We are seeking a Business Analyst to support Fixed Income Operations. This role is ideal for candidates with a strong customer service mindset and an interest in financial markets and fixed income products. The successful candidate will help manage settlement activities, investigate exceptions, collaborate with internal and external stakeholders, and contribute to continuous process improvement.
Key Responsibilities Manage and resolve fixed income settlement exceptions. Perform daily settlement activities for repo, pledge, bond, and safekeeping transactions. Investigate and resolve cash and depository breaks. Build strong relationships with internal teams and external business partners. Coordinate with regional and global operations teams to support efficient cross-border settlements. Identify opportunities to improve operational processes. Maintain and update process documentation to support knowledge sharing. Identify operational risks related to cash wire payments and escalate when appropriate. Monitor and respond to team mailbox inquiries. Manage individual and team requests while meeting service level expectations. Cross-train across settlement functions to provide team coverage. Support ad hoc requests, including audit confirmations and operational inquiries. Participate in team meetings and collaborate with business partners and service providers.
Required Qualifications 1+ years of experience in customer service or operations related to settlements or fixed income products. Basic proficiency with MS Office, particularly Excel. Strong written and verbal communication skills. Excellent organizational, time management, and prioritization skills. High attention to detail with the ability to work independently and adapt to changing priorities.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
About Dexian
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit www.dexian.com to learn more.
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About the role
Role : Business Analyst Duration: Contract – 18 Months Location: Toronto, ON – Hybrid
Position Summary We are seeking a Business Analyst to support Fixed Income Operations. This role is ideal for candidates with a strong customer service mindset and an interest in financial markets and fixed income products. The successful candidate will help manage settlement activities, investigate exceptions, collaborate with internal and external stakeholders, and contribute to continuous process improvement.
Key Responsibilities Manage and resolve fixed income settlement exceptions. Perform daily settlement activities for repo, pledge, bond, and safekeeping transactions. Investigate and resolve cash and depository breaks. Build strong relationships with internal teams and external business partners. Coordinate with regional and global operations teams to support efficient cross-border settlements. Identify opportunities to improve operational processes. Maintain and update process documentation to support knowledge sharing. Identify operational risks related to cash wire payments and escalate when appropriate. Monitor and respond to team mailbox inquiries. Manage individual and team requests while meeting service level expectations. Cross-train across settlement functions to provide team coverage. Support ad hoc requests, including audit confirmations and operational inquiries. Participate in team meetings and collaborate with business partners and service providers.
Required Qualifications 1+ years of experience in customer service or operations related to settlements or fixed income products. Basic proficiency with MS Office, particularly Excel. Strong written and verbal communication skills. Excellent organizational, time management, and prioritization skills. High attention to detail with the ability to work independently and adapt to changing priorities.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
About Dexian
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit www.dexian.com to learn more.