Job Summary

We are looking for a Telephone Concierge/Dental Receptionist to work in progressive, state of the art specialist offices, with great pay and benefits (please read below). This position will be Full-Time at our North Central Location. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

Responsibilities and Duties

• Answering incoming calls

• Directing calls through switchboard as needed

• Receive and deliver patient messages

• Log calls and requests

• Monitor telephone operating systems

• Booking patients

• Provide excellent customer service to patients over the phone

Qualifications and Skills:

• Call centre experience

• Experience with Reception/Administrative work, preferably in dental

• Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)

• Excellent communication skills

• Ability to work in a fast paced environment

• Availability to work during applicable business hours

• Ability to work well with children of all ages

• English proficient in speaking and writing

• Excellent customer care skills in person and on the phone

• Must be willing to travel between multiple offices within the city (during training period)

This position offers:

• Professional clinical teams

• Full–time hours

• Pay based on experience

Benefits:

• Vacation pay

• Free uniforms

• Benefit package

• Bonus pay

Job Type: Full-time