clerk, customer service
About the role
Education: College/CEGEP. or equivalent experience. Work setting: Rural area. Public utilities. Tasks: Conduct public opinion and attitude surveys. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Order office supplies and maintain inventory. Perform general office duties. Receive payments. Maintain and manage digital database. Answer clients' inquiries and provide information. Student status: Full time enrollment. Computer and technology knowledge: Database software. Internet. MS Excel. MS Outlook. MS Windows. MS Word. JavaScript. MS PowerPoint. MS Office. Google Drive. Simply Accounting. Area of work experience: Community service organization. Area of specialization: Communications. Strategy. Security and safety: Reference required. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Hand-eye co-ordination. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Judgement. Ability to multitask. Dependability. Screening questions: Are you authorized to work in Canada?. Are you currently a student?. Do you live near the job location?. Do you meet the language requirements listed in the job posting?. Experience: 1 year to less than 2 years.