Education: No degree, certificate or diploma. Work setting: Health care institution, facility or clinic. Tasks: Open and distribute mail and other materials. Plan and organize daily operations. Schedule and confirm appointments. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Greet people and direct them to contacts or service areas. Provide customer service. Send invoices. Record and relay information. Provide basic information to clients and the public. Perform clerical duties, such as filing and sorting and distributing mail. Obtain and process information required to provide customer service. Calculate billing charges. Receive and issue payments. Computer and technology knowledge: Electronic medical records. MS Outlook. MS Windows. Electronic mail. Word processing software. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Attention to detail. Repetitive tasks. Sitting. Personal suitability: Ability to multitask. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Team player. Reliability. Time management. Efficient interpersonal skills. Maturity. Screening questions: Do you have experience working in this field?. Employment terms options: Morning. Experience: Experience an asset. Employment terms options: Day. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Other benefits: Paid time off (volunteering or personal days). Team building opportunities. Parking available.