Education: No degree, certificate or diploma. Work setting: Manufacture. Tasks: Maintain work records and logs. Provide customer service. Dispatch personnel according to schedules and work orders. Follow-up on issues with work orders. Keep track of shipments. Knowledge of cross border dispatching regulations and practices. Operate radio equipment. Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment. Take customers' orders. Answer telephone and relay telephone calls and messages. Computer and technology knowledge: Dispatch management service software. Operate GPS (Global Positioning System) and other navigation equipment. Area of work experience: Fleet management. Service experience: Trucking. Work conditions and physical capabilities: Ability to work independently. Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Personal suitability: Client focus. Flexibility. Organized. Reliability. Team player. Experience: 1 to less than 7 months. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Pension plan.