guest service representative - spa
Top Benefits
About the role
Education: No degree, certificate or diploma. Work setting: Spa. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Order office supplies. Record and relay information. Schedule and confirm appointments. Maintain work records and logs. Receive and issue payments. Answer telephone and relay telephone calls and messages. Calculate billing charges. Relay service to persons with disabilities. Perform data entry. Provide customer service. Computer and technology knowledge: Electronic mail. MS Word. MS Windows. Area of work experience: Cleaning. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. Night. On call. To be determined. Day. Weekend. Health benefits: Dental plan. Health care plan. Vision care benefits. Other benefits: Free parking available.