Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience. Work setting: Private sector. Urban area. Health care institution, facility or clinic. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Order office supplies. Record and relay information. Schedule and confirm appointments. Send invoices. Maintain work records and logs. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Calculate billing charges. Computer and technology knowledge: Word processing software. Database software. MS Excel. MS Outlook. MS Word. Technical terminology: Dental. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Employment terms options: Early morning. Experience: 1 year to less than 2 years. Employment terms options: Flexible hours. Day. Health benefits: Dental plan. Health care plan. Financial benefits: Group insurance benefits. Other benefits: Free parking available.