Assistant
Top Benefits
About the role
Full job description
Medical Office & Clinical Assistant
Location: Bolton, Ontario Clinic: Bolton Family Practice and Walk-in-Clinic Employment Type: part-time ( full time to be considered) Experience: 1 year preferred EMR: Juno
About the Role
We are a newly established, community‑focused family practice. This role is ideal for someone who leads with empathy, communicates clearly, and upholds strong professionalism while comfortably wearing multiple hats in a small, steady clinic. You will:
Support physicians and nurse practitioners in delivering timely, patient‑centred care. Help set up and refine practical workflows (check‑in, results handling, stock and vaccine logs) and maintain safe, tidy exam rooms. Adapt to variable patient volumes at launch and step in across both front‑desk and clinical tasks as needed.
What You’ll Do - Patient Care & Clinical Support
Greet, room, and prepare patients with warmth and sensitivity; practice trauma‑informed, culturally safe care. Perform observations and basic measurements: vital signs, weight, height, BMI, waist circumference, and urinalysis (dipstick). Phlebotomy/venipuncture: collect specimens, label, and coordinate transport per lab protocols (asset if currently competent). Administer injections (e.g., vaccines, B12, medications) under medical directives and within scope, following cold chain, consent, and documentation standards (if competent). Conduct additional tasks as trained/authorized: ECGs, rapid tests, swabs, point‑of‑care tests, vision/hearing screens, dressing changes, suture removal. Prepare and turn over exam rooms; disinfect, stock supplies, and maintain equipment. Follow infection prevention and control (IPAC) procedures and safety protocols at all times.
Coordination & Communication
Provide clear, compassionate communication to patients in person, by phone, and via secure messaging; support navigation, instructions, and follow‑up. Coordinate referrals, e‑faxing, requisitions, recalls, reminders, and specialist/diagnostic bookings. Manage results and messages in Juno EMR appropriately (assign, flag, and document per clinic policy). Support physicians with forms completion workflows and chart preparation. Use de‑escalation skills tactfully; maintain a calm, professional presence.
Administration & Operations
Front desk coverage: check‑in/out, OHIP/third‑party billing details at intake, appointment scheduling, and payment processing for uninsured services. Scan, index, and maintain accurate electronic charts; uphold PHIPA privacy/confidentiality. Inventory management: order, receive, and rotate supplies; maintain vaccine logs and cold chain records. Participate in continuous quality improvement (CQI), safety huddles, and process optimization.
What You Bring
1+ year experience in a primary care, family practice, community clinic, or ambulatory care setting (preferred). Demonstrated empathy, listening, and clear written/verbal communication; excellent patient rapport. Strong professionalism, discretion, and reliability with a proactive, solutions‑oriented mindset. Solid organization and time management; able to prioritize in a fast‑paced environment with attention to detail. Comfortable with technology; Juno EMR experience is an asset (training provided). Proficiency with email, e‑fax, and Microsoft/Google tools. Clinical competencies (assets): phlebotomy/venipuncture; administering injections; ECG; POCT. Current CPR (Level C/BLS) and proof of immunization per Ontario guidance (or willingness to update). Diploma/certificate in Medical Office Administration/Assisting or relevant healthcare training preferred. International Medical Graduates (IMGs) with relevant clinical experience are welcome to apply.
Nice to Have
Knowledge of Ontario primary care pathways and community resources.
MCCQE1 exam passed
What We Offer
Supportive, team‑based environment with mentorship and learning opportunities. Hands‑on clinical exposure and skill development within scope. Competitive compensation aligned with experience; $18–$20 per hour; benefits discussed during interview. Opportunity to contribute to a growing, patient‑centred clinic serving the Shelburne community.
How to Apply
Please email your resume and a brief cover letter highlighting relevant clinical/administrative experience and your approach to empathy and communication in patient care. Email: boltonfamily@verismohealth.com Subject line: Medical/Clinical Assistant — Bolton
We are an equal opportunity employer and value diversity. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Job Types: Part-time, (Full time to be considered)
Pay: $18.00-$20.00 per hour
Application question(s):
Do you have current experience and confidence in performing both phlebotomy and intramuscular injections? Do you have experience working as a Medical Office Assistant/Clinical Assistant in a family physician's clinic? Are you an International Medical Graduate (IMG)?
Work Location: In person
Similar Jobs
Assistant
Top Benefits
About the role
Full job description
Medical Office & Clinical Assistant
Location: Bolton, Ontario Clinic: Bolton Family Practice and Walk-in-Clinic Employment Type: part-time ( full time to be considered) Experience: 1 year preferred EMR: Juno
About the Role
We are a newly established, community‑focused family practice. This role is ideal for someone who leads with empathy, communicates clearly, and upholds strong professionalism while comfortably wearing multiple hats in a small, steady clinic. You will:
Support physicians and nurse practitioners in delivering timely, patient‑centred care. Help set up and refine practical workflows (check‑in, results handling, stock and vaccine logs) and maintain safe, tidy exam rooms. Adapt to variable patient volumes at launch and step in across both front‑desk and clinical tasks as needed.
What You’ll Do - Patient Care & Clinical Support
Greet, room, and prepare patients with warmth and sensitivity; practice trauma‑informed, culturally safe care. Perform observations and basic measurements: vital signs, weight, height, BMI, waist circumference, and urinalysis (dipstick). Phlebotomy/venipuncture: collect specimens, label, and coordinate transport per lab protocols (asset if currently competent). Administer injections (e.g., vaccines, B12, medications) under medical directives and within scope, following cold chain, consent, and documentation standards (if competent). Conduct additional tasks as trained/authorized: ECGs, rapid tests, swabs, point‑of‑care tests, vision/hearing screens, dressing changes, suture removal. Prepare and turn over exam rooms; disinfect, stock supplies, and maintain equipment. Follow infection prevention and control (IPAC) procedures and safety protocols at all times.
Coordination & Communication
Provide clear, compassionate communication to patients in person, by phone, and via secure messaging; support navigation, instructions, and follow‑up. Coordinate referrals, e‑faxing, requisitions, recalls, reminders, and specialist/diagnostic bookings. Manage results and messages in Juno EMR appropriately (assign, flag, and document per clinic policy). Support physicians with forms completion workflows and chart preparation. Use de‑escalation skills tactfully; maintain a calm, professional presence.
Administration & Operations
Front desk coverage: check‑in/out, OHIP/third‑party billing details at intake, appointment scheduling, and payment processing for uninsured services. Scan, index, and maintain accurate electronic charts; uphold PHIPA privacy/confidentiality. Inventory management: order, receive, and rotate supplies; maintain vaccine logs and cold chain records. Participate in continuous quality improvement (CQI), safety huddles, and process optimization.
What You Bring
1+ year experience in a primary care, family practice, community clinic, or ambulatory care setting (preferred). Demonstrated empathy, listening, and clear written/verbal communication; excellent patient rapport. Strong professionalism, discretion, and reliability with a proactive, solutions‑oriented mindset. Solid organization and time management; able to prioritize in a fast‑paced environment with attention to detail. Comfortable with technology; Juno EMR experience is an asset (training provided). Proficiency with email, e‑fax, and Microsoft/Google tools. Clinical competencies (assets): phlebotomy/venipuncture; administering injections; ECG; POCT. Current CPR (Level C/BLS) and proof of immunization per Ontario guidance (or willingness to update). Diploma/certificate in Medical Office Administration/Assisting or relevant healthcare training preferred. International Medical Graduates (IMGs) with relevant clinical experience are welcome to apply.
Nice to Have
Knowledge of Ontario primary care pathways and community resources.
MCCQE1 exam passed
What We Offer
Supportive, team‑based environment with mentorship and learning opportunities. Hands‑on clinical exposure and skill development within scope. Competitive compensation aligned with experience; $18–$20 per hour; benefits discussed during interview. Opportunity to contribute to a growing, patient‑centred clinic serving the Shelburne community.
How to Apply
Please email your resume and a brief cover letter highlighting relevant clinical/administrative experience and your approach to empathy and communication in patient care. Email: boltonfamily@verismohealth.com Subject line: Medical/Clinical Assistant — Bolton
We are an equal opportunity employer and value diversity. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Job Types: Part-time, (Full time to be considered)
Pay: $18.00-$20.00 per hour
Application question(s):
Do you have current experience and confidence in performing both phlebotomy and intramuscular injections? Do you have experience working as a Medical Office Assistant/Clinical Assistant in a family physician's clinic? Are you an International Medical Graduate (IMG)?
Work Location: In person