Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Public sector Health care institution, facility or clinic

Responsibilities

Tasks

Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Order office supplies Record and relay information Schedule and confirm appointments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Perform data entry Provide customer service Process incoming requisitions Maintain registration systems, records and files

Experience and specialization

Computer and technology knowledge

MS Office Database software Electronic mail Spreadsheet MS Excel MS Outlook MS PowerPoint MS Word MS Windows MEDITECH

Additional information

Security and safety

Criminal record check

Work conditions and physical capabilities

Ability to work independently Fast-paced environment Repetitive tasks Attention to detail Sitting

Personal suitability

Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Maturity

Benefits

Health benefits

Dental plan Disability benefits Health care plan Vision care benefits

Financial benefits

As per collective agreement Bonus Life insurance Pension plan

Long term benefits

Long-term care insurance Maternity and parental benefits

Other Benefits

Learning/training paid by employer Parking available Travel insurance Wellness program

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides visual accessibility accommodations (for example: braille, screen readers, etc.) Participates in a government or community program or initiative that supports persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for youths

Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

Applies hiring policies that discourage age discrimination Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

Participates in a government or community program or initiative that supports members of visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities