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Pangea Pod Hotel logo

front desk agent

Pangea Pod Hotel4 months ago
Whistler, British Columbia, Canada
Entry Level
Full-Time

About the role

Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Hotel, motel, resort

Responsibilities

Tasks

Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Provide customer service

Additional information

Work conditions and physical capabilities

Attention to detail Fast-paced environment

Personal suitability

Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player

About Pangea Pod Hotel

Hospitality
2-10 employees
Founded in 2015

Chic. Shared. Accommodation.

Suites are shared. Pods are private. Design is killer.

High-end feel. High-end fixtures. Without the high-end price tag.

Looking for people. Driven. Passionate. Fun.

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