About the role
Company Description We're building a new kind of healthcare. Proactive, personalized, and built around the individual. Through a digital-first experience, at-home health testing, and personalized care, we give Canadians clear, early insight into their health and the support they need to actually act on it. No noise, no medical jargon. Just meaningful data, thoughtful design, and a product people trust.We're an early-stage company moving fast, backed by leading Canadian investors including Golden Ventures, Version One, and Garage Capital, alongside operators from Shopify, Uber, and Wattpad.As we scale, we're looking for a client coordinator who thrives at the intersection of relationship building, sales, and exceptional client experience. This role is central to our growth. You'll be a trusted guide for prospective and existing clients as they navigate their journey with NiaHealth.
Role Description Sales and growth →Own inbound sales. Take booked sales calls, respond to warm leads, and close accounts over SMS, calls, and email in Intercom, keeping conversations properly tagged. Our sales today are fully inbound: people who booked time because they want to learn more. →Confidently pitch NiaHealth's offerings and field client questions about our testing services. →Manage inbound social media comments and DMs from our community. →Collaborate with leadership on sales strategy and CRM development. →Support selling and upselling as we work toward the team's goal of more than 15% month over month growth in D2C sales.
Qualifications Based in Canada (required for PHI compliance). Bilingual in English and French (required). 1 to 2 years of experience in customer service, CX, or account management. Internships count. Strong written and verbal communication skills. Proven ability to manage competing priorities with resilience, attention to detail, and independence. Comfort with sales: pitching, follow-up, and closing. High agency, adaptable, and eager to earn more responsibility over time, while being genuinely happy doing the unglamorous parts of the job well.
About NiaHealth
Add years to your life—and life to your years.
We exist to solve one of the biggest blind spots in healthcare today: we plan for everything—retirement, mortgages, education—but not our long-term health.
At NiaHealth, we believe that every Canadian deserves a clear, personalized proactive health strategy—years before symptoms show up. Our platform brings together advanced lab testing, 1:1 clinician consults, and science-backed action plans to help people take control of their future health, starting now.
No more guesswork. Just science, precision, and progress you can feel.
📍 Test 150+ biomarkers—from ApoB to VO₂ Max 📍 Hyper-personalized action plans, crafted by licensed Canadian clinicians 📍 Designed for real life, not idealistic routines 📍 From $299/year. HSA-eligible. 📍 Built for Canadians. Right by Canadians. Operating in all provinces (excl QC)
We’re proud to be building the most impactful proactive health platform in the world, built from our backyard in Canada——one that helps you live longer, feel better, and make every year count.
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About the role
Company Description We're building a new kind of healthcare. Proactive, personalized, and built around the individual. Through a digital-first experience, at-home health testing, and personalized care, we give Canadians clear, early insight into their health and the support they need to actually act on it. No noise, no medical jargon. Just meaningful data, thoughtful design, and a product people trust.We're an early-stage company moving fast, backed by leading Canadian investors including Golden Ventures, Version One, and Garage Capital, alongside operators from Shopify, Uber, and Wattpad.As we scale, we're looking for a client coordinator who thrives at the intersection of relationship building, sales, and exceptional client experience. This role is central to our growth. You'll be a trusted guide for prospective and existing clients as they navigate their journey with NiaHealth.
Role Description Sales and growth →Own inbound sales. Take booked sales calls, respond to warm leads, and close accounts over SMS, calls, and email in Intercom, keeping conversations properly tagged. Our sales today are fully inbound: people who booked time because they want to learn more. →Confidently pitch NiaHealth's offerings and field client questions about our testing services. →Manage inbound social media comments and DMs from our community. →Collaborate with leadership on sales strategy and CRM development. →Support selling and upselling as we work toward the team's goal of more than 15% month over month growth in D2C sales.
Qualifications Based in Canada (required for PHI compliance). Bilingual in English and French (required). 1 to 2 years of experience in customer service, CX, or account management. Internships count. Strong written and verbal communication skills. Proven ability to manage competing priorities with resilience, attention to detail, and independence. Comfort with sales: pitching, follow-up, and closing. High agency, adaptable, and eager to earn more responsibility over time, while being genuinely happy doing the unglamorous parts of the job well.
About NiaHealth
Add years to your life—and life to your years.
We exist to solve one of the biggest blind spots in healthcare today: we plan for everything—retirement, mortgages, education—but not our long-term health.
At NiaHealth, we believe that every Canadian deserves a clear, personalized proactive health strategy—years before symptoms show up. Our platform brings together advanced lab testing, 1:1 clinician consults, and science-backed action plans to help people take control of their future health, starting now.
No more guesswork. Just science, precision, and progress you can feel.
📍 Test 150+ biomarkers—from ApoB to VO₂ Max 📍 Hyper-personalized action plans, crafted by licensed Canadian clinicians 📍 Designed for real life, not idealistic routines 📍 From $299/year. HSA-eligible. 📍 Built for Canadians. Right by Canadians. Operating in all provinces (excl QC)
We’re proud to be building the most impactful proactive health platform in the world, built from our backyard in Canada——one that helps you live longer, feel better, and make every year count.