Job Description About the Role We are looking for a Bilingual Operations Administrator to join our team in a full-time, on-site position. The successful candidate will support daily estate administration activities, process client documentation, and assist with operational projects and team initiatives while ensuring accuracy, efficiency, and excellent communication. Key Responsibilities Prepare Date of Death letters. Complete NAV Estates Payouts. Accurately document and record customer/client information. Support daily operational and administrative activities. Be willing to participate in projects and initiatives within the team. Maintain a high level of accuracy while meeting deadlines. Collaborate effectively with team members in a fast-paced environment. Required Technical Skills The successful candidate will use the following tools and systems as part of their daily responsibilities: Microsoft Word Microsoft Excel Microsoft Access Online systems Internal systems Must-Have Qualifications & Skills Bilingual in English and French (verbal and written). Excellent verbal and written communication skills. Strong attention to detail and time management skills. Ability to accurately document and record customer/client information. Advanced proficiency in Microsoft Excel, Access, and Word. Strong organizational skills. Ability to work efficiently in a fast-paced environment. Preferred Attributes Sense of urgency. Strong information-seeking skills. Excellent listening, understanding, and responding abilities. Team-oriented mindset. Strong organizational and time-management skills. Work Environment Full-time, on-site position. Candidates must be comfortable working in an office environment.

The expected base salary range for this position is $22 – $23 per hour, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location. For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.