Under the direction of the Section Head Librarian, Circulation Services, the Circulation Services Librarian participates in the planning, development, maintenance, provision, evaluation, and promotion of general and specialized information for Circulation Services at the Millennium Library. The position’s primary duties include assisting with the daily operation and administration of the Circulation Services Section at Millennium Library, supervising and coordinating section staff, providing and ensuring efficient and excellent customer service to Winnipeg Public Library customers, and assisting with system-wide circulation-related service initiatives. This position may be responsible for the Circulation Section in the absence of the Section Head Librarian and provide specialized expertise for system-wide activities and services.

As the Circulation Services Librarian, you will:

• Actively participate in planning, supervising, and evaluating the operation of the Millennium Library Circulation Services Section and the delivery of its services.
• Ensure the provision of circulation services across the library system to maintain the efficient delivery of library services.
• Assist in the recruitment process and the training of circulation staff across the library system to ensure the provision of quality and responsive library services.
• Process and maintain the accessibility of library materials at Millennium Library to ensure excellent service for library customers.
• Collaborate with other library sections and branches to enable smooth workflow processes related to library promotion and programming.
• Ensure the maintenance of the section and its safety standards to ensure a safe environment for customers and staff.

Your education and qualifications include:

• A Master of Library & Information Sciences (MLIS) degree from an institution accredited by the American Library Association (ALA). An MLIS degree (or equivalent) obtained internationally through a formally accredited institution may also be considered.

• Experience supervising staff, including, building, coaching and mentoring diverse teams, and conducting performance management, workload planning and scheduling.

• Experience using integrated library systems (ILS), such as SirsiDynix or comparable library management software.

• Strong problem-solving skills with the ability to use creativity and initiative in planning projects and services.

• Strong organizational skills, with the ability to anticipate needs, take initiative, and manage multiple priorities.

• Ability to manage challenging situations with discretion, tact, and good judgment.

• Strong time management skills, with the ability to meet deadlines and work effectively under pressure

• Knowledge of current trends, best practices, and emerging issues in public librarianship.

• Knowledge of public library system operations, including organizational structure, procedures, and service delivery models.

• Ability to deliver respectful, inclusive, and empathetic customer service, including the application of de-escalation techniques.

• Intermediate proficiency using office software applications, such as Word, Excel, Outlook, and SharePoint.

• Excellent interpersonal skills including the ability to foster a positive, collaborative, and inclusive work environment with a willingness to help others accomplish their objectives.

• Strong written communication skills for preparing clear and effective documents.

• Strong verbal communication skills for presenting information in both formal and informal settings.

• Knowledge of safe work practices and the principles of maintaining a safe work environment.

• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check (Vulnerable Sector) Satisfactory to the employer will be required from the applicant(s) or successful candidate(s), at their expense. To obtain a Police Information Check please visit www.winnipeg.ca/police.
• Must be willing and able to work evening/weekend shifts.
• Must be physically capable of performing the duties of the position (e.g. must be able to lift boxes and equipment weighing 15 lbs).