About the role
Customer Service • Monitor and organize email inboxes. • Respond to customer inquiries using approved templates. • Follow up with customers after deliveries. • Process customer feedback and testimonials. • Track customer issues until resolved.
Administrative Support • Maintain Google Drive and organize business documents. • Prepare weekly reports and dashboards. • Create and update spreadsheets. • Maintain Standard Operating Procedures (SOPs). • Schedule meetings and reminders. • E-commerce & Order Management • Manage Shopify orders and subscriptions. • Prepare production and order summary sheets. • Track subscription renewals. • Assist with delivery paperwork. • Maintain an accurate customer database.
Marketing & Brand Support • Monitor online customer reviews and prepare response drafts. • Schedule social media content. • Update menus, marketing materials, and promotional assets. • Maintain a catering and customer inquiry tracker.
Sales & Business Development • Research corporate catering and business opportunities. • Send outreach emails using approved templates. • Maintain CRM and lead tracking. • Schedule social media posts. • Assist with email marketing campaigns.
Reporting • Prepare a weekly executive dashboard including:
- Sales
- Orders
- New customers
- Subscription growth
- Business development leads
- Customer feedback
- Outstanding action items
About Virtual Coworker
At Virtual Coworker, we exist to create better working relationships for everyone.
Companies come to us to hire a virtual assistant from the Philippines and build high-performing remote teams without the overhead. Candidates join us to find roles that genuinely fit their skills, lifestyle, and ambitions. Our virtual assistant Philippines network is built on quality, care, and connection. So whether you're scaling a business or building a career, you'll find your fit here.
For businesses, we take the guesswork out of remote hiring. We source, screen, and shortlist experienced professionals across administration, customer service, bookkeeping, digital marketing, and more, matching you with the right person for your team and culture. Our clients don't just fill roles; they build long-term partnerships with talented people who are invested in their success.
For candidates, we offer more than just job placements. We take the time to understand your strengths, ambitions, and work style, then connect you with clients who value what you bring. We champion healthy work culture and work-life balance, because we believe great people deserve great environments.
What sets us apart is our commitment to getting it right. We're not a marketplace- we're a dedicated team with deep expertise in the virtual assistant Philippines space, and we stay involved long after a placement is made.
Thousands of businesses and professionals have found their fit with Virtual Coworker. Ready to find yours?
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About the role
Customer Service • Monitor and organize email inboxes. • Respond to customer inquiries using approved templates. • Follow up with customers after deliveries. • Process customer feedback and testimonials. • Track customer issues until resolved.
Administrative Support • Maintain Google Drive and organize business documents. • Prepare weekly reports and dashboards. • Create and update spreadsheets. • Maintain Standard Operating Procedures (SOPs). • Schedule meetings and reminders. • E-commerce & Order Management • Manage Shopify orders and subscriptions. • Prepare production and order summary sheets. • Track subscription renewals. • Assist with delivery paperwork. • Maintain an accurate customer database.
Marketing & Brand Support • Monitor online customer reviews and prepare response drafts. • Schedule social media content. • Update menus, marketing materials, and promotional assets. • Maintain a catering and customer inquiry tracker.
Sales & Business Development • Research corporate catering and business opportunities. • Send outreach emails using approved templates. • Maintain CRM and lead tracking. • Schedule social media posts. • Assist with email marketing campaigns.
Reporting • Prepare a weekly executive dashboard including:
- Sales
- Orders
- New customers
- Subscription growth
- Business development leads
- Customer feedback
- Outstanding action items
About Virtual Coworker
At Virtual Coworker, we exist to create better working relationships for everyone.
Companies come to us to hire a virtual assistant from the Philippines and build high-performing remote teams without the overhead. Candidates join us to find roles that genuinely fit their skills, lifestyle, and ambitions. Our virtual assistant Philippines network is built on quality, care, and connection. So whether you're scaling a business or building a career, you'll find your fit here.
For businesses, we take the guesswork out of remote hiring. We source, screen, and shortlist experienced professionals across administration, customer service, bookkeeping, digital marketing, and more, matching you with the right person for your team and culture. Our clients don't just fill roles; they build long-term partnerships with talented people who are invested in their success.
For candidates, we offer more than just job placements. We take the time to understand your strengths, ambitions, and work style, then connect you with clients who value what you bring. We champion healthy work culture and work-life balance, because we believe great people deserve great environments.
What sets us apart is our commitment to getting it right. We're not a marketplace- we're a dedicated team with deep expertise in the virtual assistant Philippines space, and we stay involved long after a placement is made.
Thousands of businesses and professionals have found their fit with Virtual Coworker. Ready to find yours?