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Quality Assurance Associate, Document Management and Training

Burnaby, British Columbia, Canada
$59,900 - $81,100/annual
Entry Level
Full-Time

Top Benefits

Health benefits
Retirement savings
Career development opportunities

About the role

Job Description Summary STEMCELL Technologies is looking for a Quality Assurance (QA) Associate to join our QA Document Management and Training team! STEMCELL Technologies is passionate about driving forward quality and consistent products. As a QA Associate, you will support the growth of a robust training program, and maintain and improve the document management system. You are curious about processes across the company, you are comfortable navigating digital platforms, and you uphold a high attention to detail through every task. Job Description Duties and Responsibilities Maintain and support QA processes by managing QA documentation and records, coordinating and administering learning and training programs, maintaining training materials, monitoring completion and compliance, and generating quality metrics reports to foster a culture of continuous quality improvement Analyze quality-related documents and records to identify improvement opportunities and enhance the accuracy and effectiveness of processes and procedures Assist in developing and implementing procedures to support quality processes, ensuring compliance with STEMCELL standards and regulatory requirements Review, verify, and process Quality Management System (QMS) documents and records to ensure compliance with ISO 9001, ISO 13485, applicable GMP requirements, and established internal procedures Provide guidance and support to internal stakeholders on routine QMS-related inquiries and requirements, fostering understanding and consistent application of quality management practices Knowledge and Qualifications Bachelor's degree in Life Sciences (e.g., Chemistry, Biology) with 1-2 years of relevant experience including working with electronic QMSs Experience with using Google Workspace (Docs, Sheets, Slides) or Microsoft 365 (Word, Excel, Powerpoint). Experience using SAP is considered an asset Strong attention to detail and organizational skills, ensuring thorough, accurate, and compliant quality assurance processes while efficiently managing documentation, records, and multiple priorities Ability to work independently with minimal supervision, demonstrating initiative, reliability, and sound judgment Demonstrated verbal and written communication skills, coupled with the ability to train and support others, collaborate effectively across teams, and advance quality initiatives #LI-KK1 #LI-Onsite STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada. This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities. STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact. As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors. The annual salary for this job ranges from: $59,900.00 - $81,100.00 STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more. To apply, please select the “Apply” button below. You will then be directed to a login screen asking you to set up an account, which is required to apply. We all begin our lives curious about the world around us, the way it works and our place in it. At STEMCELL Technologies, we never lose that curiosity. It inspires and motivates us to discover and innovate. It drives us to develop technologies, create products, and offer services that will help scientists around the world do research that progresses scientific knowledge and supports breakthroughs. In the field of biotechnology, there is no better company in which to find inspiration, fulfill your potential and define your success with like-minded people. We specialize in the development of specialty cell culture media and cell isolation systems. Our products are used to drive the fields of stem cell, immunology, cancer, regenerative medicine and cellular therapy research forward. We are Scientists Helping Scientists.

About STEMCELL Technologies

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