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Key Administrator – Pearson Airport - Toronto

Toronto, Ontario, Canada
CA$18/hourly
Entry Level
CONTRACTOR

About the role

Join Indigo Park Canada – Leading the Parking Industry!

At Indigo Park Canada, we don’t just manage parking — we lead the industry. As Canada’s #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

We are currently seeking a Part-Time Key Administrator to support our Valet Operations at Toronto Pearson International Airport. As a Key Administrator, you will play a central role in ensuring a smooth, efficient, and secure valet process. You will be responsible for managing vehicle keys, maintaining accurate records, and supporting both customers and the valet team. This position is essential to delivering excellent service and maintaining operational flow.

What Would You Be Doing?

Receive, label, and organize vehicle keys and corresponding tickets for valet and car care services Enter vehicle information accurately into internal systems and maintain up-to-date tracking reports Monitor and track vehicle movements to ensure full accountability Retrieve keys promptly for outgoing vehicles and coordinate with Valet Attendants Communicate operational updates with the team in person and over radio Answer client phone calls and provide accurate, timely information Assist with vehicle relocation during peak or coverage periods (as needed) Maintain the key room in orderly, secure condition Moving vehicles in and out of the wash bay (must be comfortable driving different sizes of vehicles within G license requirements) Ensure washed vehicles are prepared and ready for client inspection and meet expected quality standards Assist client (GTAA) in the inspection process of washed vehicles, in accordance with Service Level Agreement (SLA) requirements Inspect washed vehicles completed by detailers to ensure quality standards are met Take and maintain photo documentation of vehicles before and after wash service Arrange and prepare vehicle keys for scheduled car wash operations Update operational systems after each completed wash for accurate tracking Other administrative or operational duties as assigned

What Are The Working Conditions?

Hourly Salary: $18.40 Primarily indoors in a small office environment within the parking structure Must be able to work independently for long periods of time Occasional outdoor exposure during vehicle relocation Frequent standing, walking, bending, and light lifting (up to 20 lbs.) Afternoon, evening, and weekend availability is required Fast-paced, multitasking environment where accuracy is essential

What Are We Looking For?

Highly organized, reliable, and detail-oriented individual Strong communication and customer service skills Ability to multitask and remain calm under pressure Comfortable using Microsoft Excel and Word; able to learn new systems quickly Valid Ontario Class G driver’s license with a clean driving record Ability to drive automatic and manual transmission vehicles

What Will Set You Apart?

Previous experience in customer service, administration, or logistics (2+ years preferred) Experience in a fast-paced environment such as hospitality, airports, or parking operations Strong teamwork and problem-solving abilities Bilingualism (English/French) is an asset Ability to adapt quickly during busy periods or operational changes

Why You'll Love Working With Us

Be part of a diverse and supportive team Work in a dynamic airport environment Opportunities to take initiative and grow within Indigo Steady part-time hours, ideal for individuals seeking flexibility Hands-on role supporting essential, high-visibility operations

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination. Accommodations are available on request in relation to materials or processes.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls, please.

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About Indigo Park Canada

Facilities Services
1,001-5,000 employees

Parking is changing. We're helping Canada move with it.

Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.

For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.

Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.

As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.

Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.

Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.

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