Role Overview The Guest Services staff will be responsible for maintaining cleanliness, organization, and overall readiness of shared spaces, while creating a welcoming environment for everyone in the office.

Key Responsibilities Receive and organize grocery deliveries Responsible for Stocks: -Main kitchen, kitchenette, and lounge snacks -Snack counter, drink fridge, and milk fridge (dispose of expired items) -Boardroom fridges -Bathrooms (pads, tampons, q-tips, floss, lens wipes, eye drops, band-aids, lint rollers, hairspray, deodorant, hair elastics, bobby pins, Lysol wipes, Febreze, toilet spray) Ensure napkins are placed on tables Refill coffee station supplies (beans, milk powders, tea, sugar, straws, stir sticks, syrups) Transfer ice from the maker to the freezer Clean coffee machine waste Manage dishwasher (consolidate, run before leaving, and unload if clean) Empty garbage and recycling bins before end of day

Key Traits (Non-Negotiable) Friendly and extroverted; proactively engages with others Open to feedback and willing to learn GALE’s processes Understands the nature of the role and takes pride in contributing behind the scenes Reliable with consistent on-site attendance Positive, can-do attitude; quick learner; handles stress well Adaptable and able to stay composed during unexpected situations

Schedule Monday to Thursday, 7:00 AM – 3:00 PM Must be flexible for occasional additional hours (with prior notice)

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