POSITION PROFILE

Job Title: Emissions Data Administrator

Reports to: Operations Supervisor Source

Department: Emission Services Group

Location: Edmonton/Calgary

Completed By: Ray Brown Date: February 14, 2024

Approved By: Date:

Basic Purpose: What is the overall function of the job?

• Provide administrative support to Source Emissions Teams
• Provide excellent customer service to both internal and external clients
• Perform data admission into a variety of internal and external platforms
• Upload data into various third party, customer and/or government reporting databases
• Compile reports and send them out within required timelines

Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

• Perform data entry for the daily work as scheduled by the Operations Supervisor

• Prepare Compliance pre-job field sheets

• Verify Post-job field sheets and Data Package delivery

• Verify Field Chain of Custody

• Review job confirmation reports from outsource labs and complete lab report verification

• Complete and file AMD11 Notifications and related ETS data verifications

• Daily Ambient reporting

• Google Worksheet platform maintenance and field sheet updates

• Perform Service Fusion Maintenance

• Inform the Operations Supervisor of any quality or data issues as soon as they become apparent.

• Inform the Operations Supervisor immediately of any customer service issues as they become apparent.

• Supports and complies with all Bureau Veritas policies, Quality System and Health & Safety program

• Implementation, maintenance and improvement of the management system

• Identification of deviations from the management system, including standard operating procedures and work instructions

• Initiation of actions to prevent or minimize such deviations.

• Reporting to management on the performance of the management system and any need for improvement

• Ensuring the effectiveness of field activities

• Development, modification, verification and validation of methods

• Analysis of results

  • Where applicable this may include statements of conformity or opinions and interpretations

• Report, review and authorization of results

• Adheres to Bureau Veritas Code of Ethics Policy

• Participates, when requested in Emission Services health & safety meetings

• Participates, when requested, in Emission Services internal and external audits

• Ensures proper use of personal monitors, and all required PPE

• Ensures common work area are kept clean at all times

• Provides excellent customer service by always presenting a professional and cooperative attitude

• Always represents Bureau Veritas in a positive way

• Always complies with client and Bureau Veritas safety initiatives and rules

• Always ensures that all reasonable and safe client requests and expectations are met

• Maintains a positive and cooperative work attitude

• Communicate with the Operations Supervisor to ensure the correct level of supplies are available to do their job

• Develops a strong supportive relationship with the Source Emission Team and the Operations Supervisor

• Develops a strong supportive relationship with the Emission Services Group and the Customer Service Team

• Perform ordering and receiving duties using FLEX

• Support the Customer Service Team through reviewing and updating calibration records and completing peer reviews of client reports

• Other additional duties as designated by the Emission Services Manager

Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?

• 2-year technical diploma or equivalent experience
• Up to 2 years data administration, project management or customer service experience
• Other petroleum, environmental, or related experience an asset
• Strong telephone and email communication skills as these will be the primary communication tools we use to ensure we are delivering on our promises to our customers
• Self-motivated, reliable and trustworthy. Ability to work under minimal supervision with high problem solving skills
• Strong customer service skills and commitment to providing exceptional customer service
• Skilled in problem solving, effective communication
• You are ethical, dynamic, motivated and results oriented
• Strong computer literacy (Microsoft Word, Excel, Outlook etc.)

Work Relationships

Internal: Emission Services , Customer Experience, and Sales Departments

External: Clients, Competitors, Government Representatives

Working Conditions: physical work environment, physical effort, visual and listening attention, and travel

• Work is primarily inside the office working on a computer for extended periods
• To meet our customer’s needs you must be flexible with your working hours. Overtime may be required
• You must be capable of changing priorities and balancing workloads to meet tight deadlines
• You must be capable of cooperating with your coworkers and supervisors to ensure our client’s expectations are met