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Hospitality Newfoundland and Labrador logo

Assistant Manager

Gander, Newfoundland and Labrador, Canada
Mid Level
Full-Time

About the role

Quality Hotels and Suites is in search of a full time Assistant Manager to join our team in Gander, NL. The

successful candidate will oversee booking, preparation, communication, ordering of supplies, and

scheduling. The Assistant Manager will be responsible for ensuring all events at the hotel are a great

experience for our guests and are held to our high-quality standard.

Reporting to the Hotel Manager, the Assistant Manager is primarily evaluated on production. The

Assistant Manager must be able to work in a high-paced, high-pressure environment and have the ability

to multitask.

Duties And Responsibilities

Staff relations, including scheduling, evaluations, recruitment, and discipline Maintaining guest needs and front desk operations, ensuring the highest customer satisfaction Communicating with guests regularly, answering questions, concerns and complaints as needed Manage group bookings for banquets and meetings, monitoring numbers Maintaining and ordering supplies, tracking inventory Knowledge of room availability at all times, for future and present dates and monitoring these

dates regularly for inventory control purposes

Performing routine spot checks of housekeeping inspections to ensure operational standards are

being met

Supervise banquet room set-ups and tear-downs and assist when required Responsible for the administration of the WHSCC program Maintain organized files and records Prepare budgets and monitor revenues and expenses Other duties as assigned

Qualifications, Skills And Attributes

A Minimum of two years of management experience Strong communication, supervisory and customer service skills Working in a unionized environment an asset Knowledge of Microsoft Office required Knowledge of Fivestar system an asset Knowledge of Choice Advantage an asset Demonstrates strong financial/analytical abilities

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If you are interested in this position and want to grow with us, we welcome you to apply via email

at careers@steelehotels.com with Assistant Manager as the subject line by August 19, 2026.

We are an equal-opportunity employer. We are committed to a work environment that supports,

inspires, and respects all individuals, and in which personnel processes are merit-based and applied

without discrimination on any of the grounds in relevant laws. Only those selected for an interview will

be contacted.

About Hospitality Newfoundland and Labrador

Non-profit Organizations
11-50

Hospitality Newfoundland and Labrador is a non-profit membership association that leads, supports, represents and enhances the province’s tourism industry.

Since 1983, Hospitality NL has been the voice of the provincial tourism industry. Its work on behalf of members and the industry itself has played a crucial role in developing the tourism industry into the flourishing economic driver that it is today.

Focused on advocacy, education, the adaptation of innovative technology and the promotion of a strong member network, through forward thinking and fostering the growth of its members, Hospitality NL continues to be the leader of the tourism industry in the province.

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