Job Details PRIMARY DUTIES AND RESPONSIBILITIES: Assist in the execution of corporate-wide pharmacy strategies and the standardization of practices across the entire national network. Perform duties and tasks as assigned by manager, which may change from time to time, for example: Address Innomar Pharmacies (IP), which include Innomar Pharmacy Partner Pharmacies, questions that arise (pending fees, copays, delivery issues, excessive/insufficient inventory, reports and reconciliation, insurance audits, internal and external compliance, and audit reviews). Maintain reports, including the collection of operational reports from Innomar Pharmacies, consolidation of reports for internal and external clients, review of reports to ensure accuracy, and follow-up with Innomar Pharmacies on discrepancies in reports. Assist with Pharmacy Initiatives, including retro-billing tracking, reconciliation of inventory and transactions, communication with the Innomar Pharmacies on issues that need to be resolved, and assist in the creation (and update of) SOPs and process flows. Assist in launch of new products/programs and collaborate with Programs, Clinics, and Pharmacies on new launches. Communicate new program information and contact lists, process flows, training, and documents and provide feedback on new program launches. Provide typed documentation of all communications relevant to strategies, initiatives, and projects to all departments involved. Ensure necessary training distributed to Innomar Pharmacies is completed. Assist training department with names of employees who will require training and certifications (e.g., CAPHO). Assist in maintaining pharmacy software to ensure standardization across the organization. EXPERIENCE AND EDUCATIONAL REQUIREMENTS: High school diploma required; Post-Secondary Pharmacy Technician Program is preferred; Two or more years of related pharmacy experience; Experience with pharmacy adjudication is an asset; Experience in calculating benefit usage balances, co-pays, days of supply, and other health insurance mathematical calculations; Experience in a healthcare or pharmacy setting; Proficiency in Microsoft Office applications (Outlook, Word, Excel); Extensive experience with Pharmacy Systems; Organized with the ability to multi-task and maintain accuracy; Excellent knowledge of pharmacy operations; Excellent communication, customer service and interpersonal skills; Ability to work independently and in a team environment; Excellent time management skills; and Bilingualism, French/English is an asset. MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Strong analytical and mathematical skills; Ability to communicate effectively both orally and in writing; Effective interpersonal and relationship management skills; Ability to effectively cross-functionally collaborate amongst various business units; Effective organizational skills and attention to detail; Ability to consistently meet deadlines; Excellent problem-solving skills and ability to resolve issues effectively and efficiently; and Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs. As part of your job duties, you may be required to lift up to 50 lbs. Schedule Full time Accessibility Policy Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Affiliated Companies Affiliated Companies: Innomar Strategies Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned