Education: Secondary (high) school graduation certificate. Tasks: Open and distribute mail and other materials. Plan and organize daily operations. Determine and establish office procedures and routines. Schedule and confirm appointments. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Greet people and direct them to contacts or service areas. Set up and maintain manual and computerized information filing systems. Type and proofread correspondence, forms and other documents. Provide customer service. Plan, organize, direct, control and evaluate daily operations. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Repetitive tasks. Personal suitability: Ability to multitask. Flexibility. Organized. Team player. Accurate. Client focus. Reliability. Experience: 1 to less than 7 months.