Education: Secondary (high) school graduation certificate. Work setting: Health care institution, facility or clinic. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Record and relay information. Schedule and confirm appointments. Maintain work records and logs. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Relay service to persons with disabilities. Perform data entry. Provide customer service. Computer and technology knowledge: Electronic medical records. Switchboard 1-25 lines. Electronic scheduler. MS Office. Electronic mail. MS Excel. MS Outlook. MS Word. MS Windows. Security and safety: Basic security clearance. Experience: 2 years to less than 3 years. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Mileage paid. Pension plan. Long term benefits: Long-term care insurance. Maternity and parental benefits. Other benefits: Free parking available. Learning/training paid by employer. Paid time off (volunteering or personal days). Team building opportunities. Parking available. Travel insurance. Wellness program.