Responsibilities:

• Supervisor mailroom staff members
• Work closely with client and Management to resolve issues
• Streamline and create work flow as needed
• Ability to meet with client in person to resolve issues
• Ensure the daily operations are running smoothly
• Assist as required to pick up, sort and ship out mail
• Ensuring that all SLA are achieved.
•  Ability to always maintain professionalism under stressful situations
•  Ability to plan and manage work under time constraints
• Prepare incoming and outgoing courier packages for delivery or shipping
• Respond to client via email or phone.
• Ability to work morning or day shift.
• Other duties as assigned.

Prerequisites

• Six months to one year management/leadership experience.
• Completion of Secondary School or
• Knowledge of Computer and Software Skills
• Customer Service skills
• Knowledge and experience using postage metering machine, UPS Connect, and Purolator shipping systems an asset.
• Operate pump truck and mail cart.
• Able to lift 50lbs