Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Schedule and confirm appointments. Manage training and development strategies. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Oversee the preparation of reports. Greet people and direct them to contacts or service areas. Type and proofread correspondence, forms and other documents. Plan, organize, direct, control and evaluate daily operations. Computer and technology knowledge: MS Excel. MS PowerPoint. MS Windows. MS Word. MS Office. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Government programs: Recognized employer. Experience: Experience an asset. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) . Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) .