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Member Services Representative

Bulkley Valley Credit Unionabout 20 hours ago
Smithers, British Columbia, Canada
Entry Level
Full-Time

About the role

Bulkley Valley Credit Union, serving over 16,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will be responsible for processing routine cash and non-cash related member transactions and responding to member requests via telephone, electronic and digital channels. You will build and manage relationships with our members and provide them with trusted financial advice. You will analyze member needs and assist members to utilize the product or service which best meets those needs by outlining benefits and alternatives and advising on the best match. You will recognize member opportunities and take appropriate actions to promote credit union products and services and refer to other staff where appropriate. The successful candidate should have a minimum of a high school diploma, one to two years of post-secondary education in the business discipline would be preferred. An individual with a combination of education and/or experience, preferably with cash experience, will also be considered.. You should be adaptable, organized and have the ability to prioritize and thrive in an environment of ongoing change. Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

About Bulkley Valley Credit Union

Banking
11-50
Founded in 1941

Since May 1941, Bulkley Valley Credit Union has been building a solid financial institution that members from Burns Lake to the Hazeltons have grown to rely on. People helping people is how we began and we strive to remain people-oriented, both in our financial services and through direct involvement with our communities. We are dedicated to local decision-making and local control, key factors in providing the kinds of services that meet the financial needs of individuals and business members alike.

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