Food Service Associate, Reception , Full Time
About the role
The hourly wage rate for this position is $22 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
We are looking for a customer-focused and adaptable Food Service Associate & Reception Coverage to join our team. This dual-role position is responsible for delivering exceptional food service while providing reception coverage as needed. The ideal candidate enjoys working in a professional corporate environment, has excellent communication skills, and is comfortable balancing hospitality and administrative responsibilities
KEY RESPONSIBILITIES
FOOD SERVICE
- Prepare and serve food and beverages for meetings, events, and daily hospitality services.
- Set up, replenish, and maintain coffee stations, pantries, and meeting rooms.
- Ensure food presentation meets company standards.
- Receive, organize, and store deliveries.
- Maintain cleanliness and sanitation of servery, kitchenettes and service areas multiple times a day.
- Assist with catering setup, service, and event execution.
- Follow all food safety and workplace health and safety procedures.
- Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Participate in weekly and monthly deep cleaning of the servery and kitchenettes.
- Overseeing inventory and assit in weekly ordering.
RECEPTION COVERAGE
- Provide reception coverage during breaks, vacation, or other scheduled absences.
- Welcome and assist clients, visitors, and employees in a professional manner.
- Answer and direct incoming phone calls.
- Manage meeting room bookings and visitor registrations.
- Handle incoming and outgoing mail and courier deliveries.
- Perform general administrative and office support duties as required.
QUALIFICATIONS
- At least 1 year experience in food service, hospitality, or catering is a must.
- At least 1 year of receptionist, front desk, or customer service experience is a must.
- Excellent customer service and interpersonal skills.
- Strong organizational skills with the ability to multitask and prioritize.
- Professional appearance and communication skills.
- Ability to work independently and collaboratively within a team.
- Serving It right is an asset.
- Food Safe Level 1 certification is an asset.
PHYSICAL REQUIREMENTS
- Ability to stand and walk for extended periods.
- Ability to lift up to 30 lbs.
- Comfortable performing both hospitality and administrative duties throughout the day.
WHAT ARE WE LOOKING FOR
- Positive attitude and strong attention to detail.
- Flexible schedule and adaptable to changing priorities.
- Reliable with excellent time management.
- Passion for delivering outstanding client service.
- Comfortable working in a fast-paced corporate environment.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
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Food Service Associate, Reception , Full Time
About the role
The hourly wage rate for this position is $22 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
We are looking for a customer-focused and adaptable Food Service Associate & Reception Coverage to join our team. This dual-role position is responsible for delivering exceptional food service while providing reception coverage as needed. The ideal candidate enjoys working in a professional corporate environment, has excellent communication skills, and is comfortable balancing hospitality and administrative responsibilities
KEY RESPONSIBILITIES
FOOD SERVICE
- Prepare and serve food and beverages for meetings, events, and daily hospitality services.
- Set up, replenish, and maintain coffee stations, pantries, and meeting rooms.
- Ensure food presentation meets company standards.
- Receive, organize, and store deliveries.
- Maintain cleanliness and sanitation of servery, kitchenettes and service areas multiple times a day.
- Assist with catering setup, service, and event execution.
- Follow all food safety and workplace health and safety procedures.
- Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Participate in weekly and monthly deep cleaning of the servery and kitchenettes.
- Overseeing inventory and assit in weekly ordering.
RECEPTION COVERAGE
- Provide reception coverage during breaks, vacation, or other scheduled absences.
- Welcome and assist clients, visitors, and employees in a professional manner.
- Answer and direct incoming phone calls.
- Manage meeting room bookings and visitor registrations.
- Handle incoming and outgoing mail and courier deliveries.
- Perform general administrative and office support duties as required.
QUALIFICATIONS
- At least 1 year experience in food service, hospitality, or catering is a must.
- At least 1 year of receptionist, front desk, or customer service experience is a must.
- Excellent customer service and interpersonal skills.
- Strong organizational skills with the ability to multitask and prioritize.
- Professional appearance and communication skills.
- Ability to work independently and collaboratively within a team.
- Serving It right is an asset.
- Food Safe Level 1 certification is an asset.
PHYSICAL REQUIREMENTS
- Ability to stand and walk for extended periods.
- Ability to lift up to 30 lbs.
- Comfortable performing both hospitality and administrative duties throughout the day.
WHAT ARE WE LOOKING FOR
- Positive attitude and strong attention to detail.
- Flexible schedule and adaptable to changing priorities.
- Reliable with excellent time management.
- Passion for delivering outstanding client service.
- Comfortable working in a fast-paced corporate environment.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.