Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Medical office management/administration. Hospitality administration/management, general. or equivalent experience. Work setting: Dental practice. Tasks: Implement new administrative procedures . Delegate work to office support staff. Carry out administrative activities of establishment. Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services. Train staff. Oversee and co-ordinate office administrative procedures. Resolve conflict situations. Coach. Monitor and evaluate. Oversee payroll administration. Plan and control budget and expenditures. Supervision: Customer service clerk. Certificates, licences, memberships, and courses : First Aid Certificate. Computer and technology knowledge: Electronic mail. Electronic scheduler. Social Media. Human resources software. MS Excel. MS Office. MS Outlook. MS PowerPoint. MS Windows. MS Word. Database software. Google Drive. WordPress. Electronic medical records. Insurance software. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large workload. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Ability to multitask. Time management. Adaptability. Integrity. Team player. Experience: 1 year to less than 2 years.