Clerk III
About the role
Your Opportunity:
This position supports the interdisciplinary team in the Heart Function Clinic, a specialized outpatient program providing multidisciplinary care to patients with heart failure, with opportunities to assist in the Electrodiagnostic and Cardiac Device Clinic. The role supports efficient clinic operations, timely access to services, and a positive patient experience. Responsibilities include coordinating patient scheduling, supporting registration and check-in, and maintaining accurate electronic health records within Connect Care. The Clerk III communicates effectively with patients, families, and the care team, and supports clinic flow and administrative processes. Strong organizational, time management, and critical thinking skills are essential, along with the ability to provide excellent customer service and work collaboratively in a diverse environment. Additional responsibilities may include ordering and maintaining clinic supplies, supporting inventory management (including cardiac devices), and ensuring medical records are complete and current. Please note Classifications Under Review.
Description:
The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.
Classification: Clerk III Union: COV CUPE 41 Unit and Program: Heart Function Clinic Primary Location: Grey Nuns Community Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 09-JUL-2026 Employee Class: Casual/Relief Date Available: 19-JUL-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days Days Off: Other Minimum Salary: $23.52 Maximum Salary: $28.60 Vehicle Requirement: Not Applicable
Required Qualifications:
High School diploma or recognized equivalent required.
Additional Required Qualifications:
A certificate in Medical Terminology is required. Demonstrated experience using Microsoft Office (Outlook, Word, Excel) and other computer systems to complete routine administrative tasks is required.
Preferred Qualifications:
Successful completion of a recognized Medical Office Assistant certificate is preferred. Experience working in healthcare is considered an asset as is experience working within a Connect Care environment. Equivalents in education and experience may be considered.