About the role
We are seeking motivated, dependable, and customer-focused Team Leads to join our Atlantic Canada team on a full-time basis. Based primarily at the QEII Hospital sites in downtown Halifax, this leadership role is ideal for individuals who thrive in a fast-paced environment, enjoy working with people, and are passionate about delivering exceptional customer service.
As a Team Lead, you will play a key role in overseeing daily parking operations, supporting frontline staff, and ensuring a safe, efficient, and positive experience for customers and clients.
Descriptions
OPERATIONS:
Oversee the daily operations of all aspects of the parking lots. Inspect the parking areas to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot. Completing minor equipment repairs as required and minimizing any downtime to operation. Clean all parking equipment and signage regularly. Enforce parking policies. Actively identify and correct any inefficiencies in the parking operation. Provide assistance to customers in the use of the automated parking equipment, recognizing and respecting the individual needs of each customer. Provide rest breaks to staff. Delegate activities to staff. Communicate expectations and oversee work of vendors and sub-contractors.
Administration
Count, collect and deposit all parking revenues. Complete required operational reports and documentation accurately.
Customer Relationship
Build positive relationships with customers and clients. Note the nature of complaints received by customers and actively help develop and suggest solutions. Communicate verbally with customers and clients in English.
Requirements
High school diploma or equivalent. Driver's license and clean driver's abstract. Access to reliable transportation. Previous customer service and supervisory experience. High level of interpersonal skills, including poise and diplomacy. Good communication skills, both verbally and written. Strong work ethic and commitment to customer service. Ability to work with little supervision. Ability to work in an outdoor environment. Ability to lift up to 30lbs. Ability to use basic hand tools and power tools for making repairs. Ability to supervise and delegate to staff.
#IPC2
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, and accommodations are available upon request in relation to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.
Similar Jobs
About the role
We are seeking motivated, dependable, and customer-focused Team Leads to join our Atlantic Canada team on a full-time basis. Based primarily at the QEII Hospital sites in downtown Halifax, this leadership role is ideal for individuals who thrive in a fast-paced environment, enjoy working with people, and are passionate about delivering exceptional customer service.
As a Team Lead, you will play a key role in overseeing daily parking operations, supporting frontline staff, and ensuring a safe, efficient, and positive experience for customers and clients.
Descriptions
OPERATIONS:
Oversee the daily operations of all aspects of the parking lots. Inspect the parking areas to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot. Completing minor equipment repairs as required and minimizing any downtime to operation. Clean all parking equipment and signage regularly. Enforce parking policies. Actively identify and correct any inefficiencies in the parking operation. Provide assistance to customers in the use of the automated parking equipment, recognizing and respecting the individual needs of each customer. Provide rest breaks to staff. Delegate activities to staff. Communicate expectations and oversee work of vendors and sub-contractors.
Administration
Count, collect and deposit all parking revenues. Complete required operational reports and documentation accurately.
Customer Relationship
Build positive relationships with customers and clients. Note the nature of complaints received by customers and actively help develop and suggest solutions. Communicate verbally with customers and clients in English.
Requirements
High school diploma or equivalent. Driver's license and clean driver's abstract. Access to reliable transportation. Previous customer service and supervisory experience. High level of interpersonal skills, including poise and diplomacy. Good communication skills, both verbally and written. Strong work ethic and commitment to customer service. Ability to work with little supervision. Ability to work in an outdoor environment. Ability to lift up to 30lbs. Ability to use basic hand tools and power tools for making repairs. Ability to supervise and delegate to staff.
#IPC2
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, and accommodations are available upon request in relation to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.