About the role
What We’re Looking For: At TBWA\MTL the Account Executive is responsible for the management of all projects on specific account mandates and acts as the key contact between the Agency and the client. They are responsible for the project management process through Creative, Production and Operations to deliver the highest quality work in the fastest, most cost-effective manner and they build solid professional relationships and personal connections with clients.
What You’ll Do: Client Relationship Management
Keep clients up to date on all projects and discuss issues with them Ensure all client requests are met in a timely and service-oriented manner Assist in soliciting the client’s perspective on key measures of success Keep all agency departments informed on client/account developments Keeps Product Lead informed on projects Proactive at initiating projects internally Keep abreast of all client industry developments and competition Analyze competitive communication and prepare draft client documents for review
Project Management
Develop internal briefing documents. Manage all day-to-day account activities, internal and external Play an active role in the creative development of projects Participate in marketing planning and assume responsibility for execution and all operational aspects of projects Prepare & track specific project management documents (briefs, timeline, estimates, status) Review all creative/production material at every stage Prepare all project-related instructions Develop all media/list plans Manage all estimates from preparation to client approval Analyze campaign results and prepare post-analysis for review by senior account team member Assist account team members, and assist on other accounts
Administrative Responsibilities
Responsible for set-up and maintenance of account administration tools & materials: central files/server, reference materials, etc. Organize weekly status meetings Review status of estimates and dockets Understand financial terminology and factors that can impact a project budget Track project performance against estimate Draft agendas for client meetings Invoicing
What You Bring: University degree preferably in Marketing, Communications, Commerce or Science 3+ years of experience in an account management / agency role Strong understanding of 360 Marketing, Advertising, Digital Marketing & Email Marketing Demonstrated interest and passion for communications/relationship marketing/digital Detail oriented with outstanding organizational, time management, and multi-tasking skills in a fast-paced environment Strong client management skills Proactive and independent problem solver Fully bilingual (French and English) Excellent written and verbal communication skills in French and English Works collaboratively in a team environment Strong presentation skills, both internally and with clients
Who We Are: TBWA is The Disruption® Company, a global agency collective of 10,000+ creative minds operating in over 80 countries. Named one of the World's Most Innovative Companies by Fast Company four years in a row, we are a disruptive brand experience company that uses creativity to help businesses acquire a greater share of the future.
We believe in doing the brave thing.
Doing the brave thing is about courage. It’s about never being a spectator. Speaking up with clarity and conviction and kindness. Not hedging our points-of-view with clients or each other. Saying what we think when it’s in the best interest of the idea or the people, even if it’s uncomfortable. Being willing to take smart risks. Making tough decisions without agonizing. And, being transparent and vulnerable in search of the best. This is the expectation for all of us. In turn, we commit to perpetuating a culture where bravery is rewarded and support is always within reach.
TBWA develops strategies, advertising and brand experiences for some of the world's most iconic brands, with offices in Toronto, Edmonton and Montreal.
The Company: At TBWA\MTL, Diversity, Equity, Inclusion, and Belonging (DEIB) are our core values. We are committed to a diverse workforce and aim to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. We welcome applicants from all backgrounds and lived experiences. If you require an accommodation during the recruitment process, please contact Catherine Sabourin (Catherine.Sabourin@omc.com) or anyone on the HR team and we would be happy to work with you to meet your needs.
The salary range for this position is $50,000 - $65,000 per year. Compensation will be determined based on qualifications, relevant experience, and internal equity. This posting represents an active vacancy that we are currently hiring for.
AI Use: TBWA\MTL uses artificial intelligence (AI) tools to support parts of our hiring process, such as enhancing job postings and analyzing resumes. These tools assist our recruitment team but will never replace the human judgement that guides our hiring decisions. We will only contact shortlisted candidates for this role.
Notice: Online Hiring Scams Please be aware that individuals not associated with TBWA\Canada, TBWA\MTL, and/or Omnicom Advertising Group have fraudulently used our name and branding to solicit applications for fake jobs, to conduct fake job interviews, and/or to make fake job offers. TBWA\MTL / Omnicom Advertising Group will never contact you from a personal email account (@gmail.com, @hotmail.com, etc.) nor ask for money in exchange for recruitment services such as background screenings, equipment costs, etc. No financial information will be requested for recruitment purposes (bank account, credit card details, etc.). Interviewers will not ask for confidential or personal information (driver’s license or passport, a social insurance number or a social security number, credit card, or banking information). Interviews are conducted in person or via web conferencing (Zoom or Microsoft Teams only), not through text or messaging apps (WhatsApp, Facebook Messenger, FaceTime, SMS, etc.). If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest you take appropriate action and contact local law enforcement in your area, and contact our local Human Resources team.