Description The Client Service Representative is Regina Housing's front-line office position. You'll provide direct service to current clients and administrative support to the Client Support department. What You'll Do: - Answer both in person and telephone queries and provide information or direct to others for assistance as required.- Process rent and other payments.- Generate keys and building access cards for tenants as required.- Provide administration support to multiple departments by filing, creating packages, mailing letters, and opening/closing procedures- Records management responsibilities; including the handling, organizing, and movement of files and records. What You'll Need:- 1-3 years customer service, administration, or clerical experience preferred.- Excellent customer service skills! You have the patience to deal with a wide variety of people with unique needs and challenges while working with them to get them the assistance they need.- Communication Skills: You are professional, friendly, and can communicate effectively over the phone and over email.- Computer Skills: you are confident with all Microsoft products including Excel, and you can pick up new computer applications easily. Experience with JDEdwards is considered an asset.- Ability to think critically, solve problems, make decisions individually and as a team, and a high level of attention to detail is necessary.- Must be able to occasionally lift up to 50 lbs. What We Offer:Benefits package: Health, Dental, and Vision coverage paid for by the EmployerA generous pension planA consistent schedule: Monday Friday, 8:30am - 5pmWork life balance; 3 weeks' vacation and an additional 17 days off per year