Service Administration Assistant
About the role
Buchanan & Hall is hiring a full-time Service Administration Assistant to support our Service Department and provide excellent customer service to our clients.
This position will work closely with our Service Coordinator, Service Manager and other office staff. The successful candidate will help answer phones, triage service requests, schedule maintenance appointments, communicate with customers, prepare invoices, and keep service-related information organized and up to date. Qualification Details Previous experience in administration, customer service, scheduling, dispatching, or a similar role. Strong telephone and written communication skills. Organized and able to manage multiple requests and changing priorities. Comfortable working in a busy, team-oriented environment. Comfortable using computers and various software applications, including Quickbooks, Microsoft Word, Excel and Outlook. Experience in service coordination or the trades would be an asset, but is not required. Experience with invoicing or accounting software would be an asset.
Position Details Full-time, Monday to Friday Regular schedule will be negotiated with the successful candidate. (Potential hours are anywhere between 7:30 a.m. to 5:00 p.m.) Starting wage of approximately $25 - $28 per hour, depending on the candidate’s qualifications and relevant experience. This is an in-person position based at Buchanan & Hall in Stratford, Ontario
For more information about our company, visit www.buchanan-hall.com.
About Buchanan & Hall
As a company that’s been around since 1950, Buchanan & Hall knows a thing or two about the power of longevity. One of Ontario’s most dependable names in refrigeration, heating, and air conditioning, we take great pride in the longstanding relationships we’ve built with our customers.
With some of the brightest, most experienced technicians working in the industry today, Buchanan & Hall has you covered whether it be for maintenance, repairs, design or installations. Our reputation for prompt, reliable service by people who are as passionate as they are precise has served as the foundation for our lasting success.
We live by the philosophy that every job done well is an introduction to the next. That’s why Buchanan & Hall delivers solutions which, much like us, stand the test of time. When you choose Buchanan & Hall, you’re not just choosing a service, but a local institution devoted to a tradition of excellence more than 70 years strong.
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Service Administration Assistant
About the role
Buchanan & Hall is hiring a full-time Service Administration Assistant to support our Service Department and provide excellent customer service to our clients.
This position will work closely with our Service Coordinator, Service Manager and other office staff. The successful candidate will help answer phones, triage service requests, schedule maintenance appointments, communicate with customers, prepare invoices, and keep service-related information organized and up to date. Qualification Details Previous experience in administration, customer service, scheduling, dispatching, or a similar role. Strong telephone and written communication skills. Organized and able to manage multiple requests and changing priorities. Comfortable working in a busy, team-oriented environment. Comfortable using computers and various software applications, including Quickbooks, Microsoft Word, Excel and Outlook. Experience in service coordination or the trades would be an asset, but is not required. Experience with invoicing or accounting software would be an asset.
Position Details Full-time, Monday to Friday Regular schedule will be negotiated with the successful candidate. (Potential hours are anywhere between 7:30 a.m. to 5:00 p.m.) Starting wage of approximately $25 - $28 per hour, depending on the candidate’s qualifications and relevant experience. This is an in-person position based at Buchanan & Hall in Stratford, Ontario
For more information about our company, visit www.buchanan-hall.com.
About Buchanan & Hall
As a company that’s been around since 1950, Buchanan & Hall knows a thing or two about the power of longevity. One of Ontario’s most dependable names in refrigeration, heating, and air conditioning, we take great pride in the longstanding relationships we’ve built with our customers.
With some of the brightest, most experienced technicians working in the industry today, Buchanan & Hall has you covered whether it be for maintenance, repairs, design or installations. Our reputation for prompt, reliable service by people who are as passionate as they are precise has served as the foundation for our lasting success.
We live by the philosophy that every job done well is an introduction to the next. That’s why Buchanan & Hall delivers solutions which, much like us, stand the test of time. When you choose Buchanan & Hall, you’re not just choosing a service, but a local institution devoted to a tradition of excellence more than 70 years strong.