Cognivity is proud to be partnering with Haug North America in the recruitment of an Office Manager to support its growing Canadian operations in their Richmond Hill Office.

This is an exciting opportunity for a highly organized, proactive professional who enjoys wearing multiple hats, improving processes, and making a meaningful impact in a lean, collaborative environment. If you're looking to join a stable international organization with entrepreneurial spirit and growth potential, we'd love to hear from you.

Office Manager Location: Richmond Hill, Ontario Work arrangement: Onsite Reporting Line: Operations Manager Rate: $24.50/hour 39 hours a week, plus annual bonus.

Company Overview We are a small, dynamic Canadian subsidiary of a well-established German company. Our Toronto-based entity serves as the primary sales and distribution hub for the North American market. With a lean team of currently three employees—two of whom are focused on production, warehouse, and shipping operations—we are seeking a highly organized and proactive Office Manager to strengthen our administrative and commercial processes.

Position Summary The Office Manager plays a key role in ensuring smooth daily operations and supporting the company's continued growth. This position requires a hands-on, structured professional who thrives in a small business environment and is capable of establishing, optimizing, and maintaining efficient processes. The ideal candidate combines strong administrative capabilities with a process-oriented mindset and excellent communication skills.

Key Responsibilities Administrative & Commercial Operations Process customer orders from receipt through fulfillment Prepare and follow up on sales quotations Act as the primary point of contact for customer inquiries and clarifications Coordinate and confirm delivery dates with internal and external stakeholders Maintain and update customer and order data in the ERP system Communication & Coordination Serve as a key liaison between the Canadian subsidiary and the German headquarters Ensure clear and timely communication across all stakeholders Support cross-border coordination of orders, deliveries, and commercial topics Process Management & Improvement Establish, document, and continuously improve internal processes Identify inefficiencies and implement structured solutions Ensure consistent execution of administrative workflows General Office Management Handle a wide range of administrative tasks typical for a small organization Support basic accounting processes (e.g., document preparation, coordination with external partners) Maintain organized documentation and filing systems Assist with operational and ad-hoc tasks as required

Qualifications & Skills Required Fluent English skills (spoken and written) Strong proficiency in Microsoft 365, especially Excel (data handling, reporting, and structured workflows) Strong organizational and multitasking abilities Structured, process-oriented thinking with a hands-on approach High level of reliability, ownership, and attention to detail Ability to work independently in a small team environment Preferred Professional working proficiency in German is a strong asset Experience working with ERP systems, ideally Odoo Previous experience in a similar administrative or office management role Experience in a sales-driven or distribution-focused environment Personal Attributes Proactive and solution-oriented mindset Strong communication and interpersonal skills Ability to set priorities and drive execution in a lean organization Comfortable building structure and processes from the ground up

If you're interested in learning more about this opportunity, we encourage you to apply to the link below.