Our client, a respected not-for-profit organization, is seeking a Service & Program Coordinator to support client advocacy, program delivery, and community outreach initiatives.

Key Responsibilities: • Support clients by coordinating access to benefits, services, funding programs, and community resources. • Manage client cases from intake to resolution, ensuring accurate documentation and timely follow-up. • Build relationships with external agencies and community partners to facilitate referrals and support services. • Coordinate outreach events, workshops, and educational presentations to increase awareness of available programs. • Review assistance applications and prepare recommendations in accordance with organizational guidelines. • Track program metrics, prepare reports, and maintain accurate records. • Assist with program administration, including processing inquiries, invoices, and related documentation. • Identify opportunities for partnerships, program enhancements, and community engagement initiatives. • Maintain strict confidentiality and compliance with privacy and information security requirements.

Qualifications: • Post-secondary education in Business Administration, Social Services, Public Administration, or a related field. • Strong communication, relationship-building, and presentation skills. • Excellent organizational skills with the ability to manage multiple priorities. • Proficiency with Microsoft Office and database or case management systems. • Experience in a not-for-profit, community services, client advocacy, or program coordination environment is preferred.

This is an excellent opportunity to join a mission-driven organization and make a meaningful impact within the community.