Education: College/CEGEP. Engineering technologies and engineering-related fields, other. Business administration and management, general. Asset languages: Spanish; Castilian. Work setting: Business sector. Industrial plant. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Enter data according to specified format. Computer and technology knowledge: Enterprise resource planning (ERP) software. Area of specialization: Technical support. Security and safety: Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Tight deadlines. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: 3 years to less than 5 years. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Deferred Profit Sharing Plan (DPSP). Free parking available. Paid time off (volunteering or personal days).