Description

The Student Recruitment Team under the Office of the Registrar is currently seeking a Full-time Regular Student Recruitment Assistant, Engagement Support.

The University of Calgary Student Recruitment Team is committed to attracting top quality candidates to the institution by utilizing creative and compassionate methods to meet, listen to, inform, and advocate for prospective students from diverse backgrounds. Working within institutional strategies and policies, the student recruitment team is the first point of contact to provide clear advice about how to choose, apply for, accept, and enhance best-fit academic programs, as well as empowering inadmissible applicants to identify suitable academic pathways to actualize their goals.

Reporting to the Coordinator, Prospective Student Engagement, the Student Recruitment Assistant, Engagement Support provides a critical support function to the broader Prospective Student Engagement and Recruitment Teams. This role is responsible for recruiting, coordinating, and supporting volunteers, as well as providing a variety of in-cycle engagement and administrative supports that enable the effective delivery of recruitment initiatives. The position works in a fast paced environment with frequent interruptions, shifting priorities, and significant volume during peak recruitment cycles, requiring strong attention to detail and an ability to manage repetitive, time sensitive tasks. The nature of the work involves coordination across multiple stakeholders, adherence to established procedures, and responsibility for maintaining accurate records and communications related to volunteer and engagement activities. Occasional early morning, evening, or weekend work may be required to meet operational timelines or support time sensitive recruitment activities.

Summary of Key Responsibilities (job functions include but are not limited to):

Oversees all functional areas that support volunteer engagement including recruitment, onboarding, scheduling, and ongoing communication. Coordinates volunteer assignments across a variety of activities including campus tours, events, and digital engagement initiatives. Recruits, interviews, trains, and supports a high functioning group of student volunteers; maintains accurate volunteer records using the Better Impact platform, including volunteer registration, tracking, and completion of required training (e.g., OHS orientation). Provides guidance, feedback, and day to day support to volunteers, ensuring a positive and effective volunteer experience. Responds to scheduling changes and last-minute gaps in coverage to ensure continuity of programming. Conducts regular evaluation of volunteer participation and engagement, and recommends and implements process improvements. Collaborates with campus partners, student groups, and internal stakeholders to build a strong and sustainable volunteer network. Fosters an inclusive, welcoming, and respectful environment for volunteers and prospective students from diverse backgrounds, ensuring equitable participation and a positive experience across all engagement activities. Supports the coordination and delivery of prospective student events including Open House, Advising Days, You at UCalgary, and other engagement initiatives. Assists with the organization and delivery of campus tours, including providing tours as required. Provides front-line reception and inquiry support (in person, by phone, and via email) to prospective students, families, and visitors. Supports digital engagement initiatives including social media and other armchair recruitment activities. Supports processes related to recruitment systems by creating and updating events and campus tours, including maintaining event portals and registration pages. Reviews and updates pre-registration forms to ensure accuracy and alignment with event requirements.

Qualifications / Requirements:

Post-secondary education in a related field. An undergraduate degree is preferred. Previous experience with event management will be considered an asset. Demonstrated knowledge of the organizational structure of the University of Calgary with regard to such factors as location, student population and academic programs is considered an asset. Strong scheduling, organizational, and time management skills. Ability to lead, manage, and supervise student or alumni volunteers. Ability to manage change and demonstrate success in leading change initiatives. Strong written and oral communication skills. Demonstrated ability to work and communicate with diverse groups of people. Demonstrated ability to establish and maintain cooperative working relationships with staff, colleagues, school administrators, officials and representatives. Demonstrated ability to work in a fast-paced, high pressure, team-based environment and meet deadlines Knowledge of Slate (CRM) or Better Impact (volunteers) would be an asset. Ability to work independently with minimal supervision. Willing to work evenings and weekends as required.

Application Deadline: July 16, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Operational/Administrative Job Family, Phase 2.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.