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Clinical Assistant

Verismo Healthabout 20 hours ago
Bolton, Ontario, Canada
Entry Level
Full-Time

Top Benefits

Benefits discussed during interview

About the role

Company Description: Verismo Health Inc. is a leading provider of primary and walk-in healthcare services across Ontario, focused on patient-centred care, innovative technology, and strong clinical operations. With over 60 clinic sites, the organization delivers family medicine, urgent care, and allied health services to diverse communities, emphasizing accessibility, efficiency, and quality outcomes. Verismo Health blends in-person care with digital solutions and AI-enabled workflows to streamline operations and support clinicians. The company is known for evidence-based practices, advanced infrastructure, and systems that reduce wait times and improve care coordination. Verismo Health is dedicated to building a connected healthcare ecosystem where individuals can access timely, trusted, and high-quality care close to home.

About the Role

We are a newly established, community‑focused family practice. This role is ideal for someone who leads with empathy, communicates clearly, and upholds strong professionalism while comfortably wearing multiple hats in a small, steady clinic. You will:

Support physicians and nurse practitioners in delivering timely, patient‑centred care. Help set up and refine practical workflows (check‑in, results handling, stock and vaccine logs) and maintain safe, tidy exam rooms. Adapt to variable patient volumes at launch and step in across both front‑desk and clinical tasks as needed.

What You’ll Do - Patient Care & Clinical Support Greet, room, and prepare patients with warmth and sensitivity; practice trauma‑informed, culturally safe care. Perform observations and basic measurements: vital signs, weight, height, BMI, waist circumference, and urinalysis (dipstick). Phlebotomy/venipuncture: collect specimens, label, and coordinate transport per lab protocols (asset if currently competent). Administer injections (e.g., vaccines, B12, medications) under medical directives and within scope, following cold chain, consent, and documentation standards (if competent). Conduct additional tasks as trained/authorized: ECGs, rapid tests, swabs, point‑of‑care tests, vision/hearing screens, dressing changes, suture removal. Prepare and turn over exam rooms; disinfect, stock supplies, and maintain equipment. Follow infection prevention and control (IPAC) procedures and safety protocols at all times.

Coordination & Communication Provide clear, compassionate communication to patients in person, by phone, and via secure messaging; support navigation, instructions, and follow‑up. Coordinate referrals, e‑faxing, requisitions, recalls, reminders, and specialist/diagnostic bookings. Manage results and messages in Juno EMR appropriately (assign, flag, and document per clinic policy). Support physicians with forms completion workflows and chart preparation. Use de‑escalation skills tactfully; maintain a calm, professional presence.

Administration & Operations

Front desk coverage: check‑in/out, OHIP/third‑party billing details at intake, appointment scheduling, and payment processing for uninsured services. Scan, index, and maintain accurate electronic charts; uphold PHIPA privacy/confidentiality. Inventory management: order, receive, and rotate supplies; maintain vaccine logs and cold chain records. Participate in continuous quality improvement (CQI), safety huddles, and process optimization.

What You Bring 1+ year experience in a primary care, family practice, community clinic, or ambulatory care setting (preferred). Demonstrated empathy, listening, and clear written/verbal communication; excellent patient rapport. Strong professionalism, discretion, and reliability with a proactive, solutions‑oriented mindset. Solid organization and time management; able to prioritize in a fast‑paced environment with attention to detail. Comfortable with technology; Juno EMR experience is an asset (training provided). Proficiency with email, e‑fax, and Microsoft/Google tools. Clinical competencies (assets): phlebotomy/venipuncture; administering injections; ECG; POCT. Current CPR (Level C/BLS) and proof of immunization per Ontario guidance (or willingness to update). Diploma/certificate in Medical Office Administration/Assisting or relevant healthcare training preferred. International Medical Graduates (IMGs) with relevant clinical experience are welcome to apply.

Nice to Have Knowledge of Ontario primary care pathways and community resources

What We Offer Supportive, team‑based environment with mentorship and learning opportunities. Hands‑on clinical exposure and skill development within scope. Competitive compensation aligned with experience; $18–$20 per hour; benefits discussed during interview. Opportunity to contribute to a growing, patient‑centred clinic serving the Shelburne community.

We are an equal opportunity employer and value diversity. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

About Verismo Health

Hospitals and Health Care
51-200
Founded in 2019

At Verismo Health Inc., we are dedicated to delivering innovative, patient-centered healthcare solutions that improve access, efficiency, and outcomes. With a focus on both in-person and telemedicine services, we bridge the gap between traditional care and modern technology, empowering physicians and enhancing the patient experience.

Operating across Ontario, we manage the 2nd largest network of high-quality primary clinics and healthcare services designed to meet the diverse needs of our communities. Our approach combines evidence-based medical practices with cutting-edge technologies to streamline workflows and support healthcare providers in delivering exceptional care.

Our Mission: To transform healthcare delivery through innovative solutions that prioritize patient care, provider support, and operational excellence.

Our Vision: A connected healthcare ecosystem that ensures accessible, efficient, and high-quality care for every individual.

At Verismo Health Inc., we are shaping the future of healthcare—one patient at a time.

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