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About the role
Join Our Team at Keewatin Air - Your Career, our Commitment, Let's Make a Difference! With over 50 years of distinguished service and 120,000 flight hours, Keewatin Air stands as the premier choice for air medical transport in the Canadian Arctic. Our advanced fleet, equipped with cutting-edge medical technology, delivers critical care in the most remote and challenging environments, profoundly impacting the communities we serve. From isolated locations to hospital transfers, our highly trained teams meticulously manage every aspect of the transport process, showcasing our unwavering commitment to excellence. We are more than a transport service, we are a lifeline for the Arctic, dedicated to compassion and excellence in every mission. Job Summary: The Medical Crew Scheduling Coordinator is responsible for the scheduling, coordination, and administration of medical crew staffing in support of Keewatin Air's aeromedical operations. This position ensures adequate staffing coverage for all missions, manages schedule changes, coordinates travel and accommodation requirements, maintains staffing records, and supports the administration of travel and accommodation expenses associated with medical crew operations. The role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced 24/7 operational environment. Qualifications and Requirements: Minimum: Completion of Grade 12 (High school diploma) Previous scheduling, logistics, administration, or operations coordination experience preferred. Experience in healthcare scheduling, aviation operations, medevac operations, or a related environment considered an asset. Strong organizational and time management skills. Excellent communication and problem-solving abilities. Proficient with Microsoft Office Suite, scheduling software, and database management systems. Ability to work independently and manage multiple priorities in a dynamic operational environment. Must be able to obtain and maintain applicable transportation Security clearances Legally eligible to work in Canada Current Criminal Record Check Indigenous Awareness and/or Cultural Diversity training considered an asset Responsibilities and Accountabilities: Develop and maintain medical crew schedules to support operational requirements. Coordinate shift rotations, vacation coverage, sick leave, and short-notice staffing changes. Monitor staffing levels and proactively address scheduling and coverage gaps. Manage standby, on-call, and rotational staffing schedules. Communicate crew assignments and scheduling updates accurately and promptly. Maintain scheduling systems, staffing records, and crew availability information. Collaborate with Medical Operations and the SOCC to ensure continuous mission coverage. Coordinate medical crew availability for planned, ad hoc, and emergency missions. Support staffing solutions during operational disruptions and irregular operations. Liaise with Medical Operations, Dispatch, Flight Operations, and Base Management regarding staffing needs. Coordinate crew travel and accommodation arrangements while managing associated budgets. Maintain travel profiles and support rotational travel requirements in partnership with the Travel Coordinator. Review and reconcile travel and accommodation expenses to ensure policy compliance. Assist with payroll verification, operational reporting, audits, and scheduling documentation. Identify and implement process improvements to enhance scheduling efficiency and operational effectiveness. Working Conditions: Office setting: Schedule: 8 hours per day - Monday to Friday (8:00 am to 4:30 pm). Occasional after-hours support during operational disruptions. Tools & Equipment: Daily use of desktop or laptop computers, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for audit reports, data analysis, and presentations Physical Demands: May involve prolonged periods of sitting, computer use, and occasional standing or walking. Frequent interaction with medical personnel, dispatchers, flight operations staff, finance personnel, travel coordinators, and management. Do you want to build a career in aviation with a leader in the air ambulance industry? Are you ready to commit to your professional success and join an equally committed organization? Are you seeking competitive compensation and benefits? Benefits: Keewatin Air offers employees a competitive salary along with a comprehensive benefits package, which includes: Company Events Critical Illness Insurance Coverage Employee Educational Assistance Employee Share Purchase Plan (ESPP) Discount Travel, car rental, retail, and gym membership Group Insurance (Dental Care, Extended Health Care, Life Insurance, Short Term Disability, Long Term Disability, and Vision Coverage) Reimbursement for Costs Associated with Professional Certifications or Licenses RRSP match At Keewatin Air, we actively encourage and support employee career development by providing internal training programs that assist employees in growing professionally within the organization. Also, we support employees who wish to pursue educational opportunities outside of the company at established educational institutions. Mission: We will distinguish ourselves by being the leaders in safe, high quality aeromedical service and air transport, through a total commitment of improving service, listening to our customer needs, and an uncompromising integrity in everything we do Values: Leadership— We will lead the aeromedical field by consistently providing excellence in patient care and education. Safety— We will separate ourselves in the air transportation field through our uncompromising commitment to Safety. Adaptability— We are able to exceed our customer's expectations by providing exceptional, reliable services in the remote and challenging environments in which we operate. Growth— We encourage the development and continuous improvement of our operations through innovation and forward-thinking. Communication— We maximize our operations through clear, effective, and efficient communication with our stakeholders. Teamwork— We invest in the growth and development of each employee through mentorship, encouragement, and training. Respect - We foster an atmosphere and culture of respect, honesty, and fairness for all members of our team. Keewatin Air LP values and support employment equity and workplace diversity and encourage all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.