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Billing Control Compliance Specialist

Purolator Inc.about 24 hours ago
Mississauga, Ontario, Canada
Mid Level
Full-Time

About the role

It’s not a package. It’s a promise®.   As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.    Description

Revenue recovery: Analysis, billing and release of all valid EDI, ESS & Freight PINS identified in the Revenue Recovery & Backbilling Delta processes.   Documentation of all instances using our ticketing tool, Salesforce. Address EDI & ESS manifest file failures using various tools: Sharepoint, Salesforce, BI, emails, Winshuttle and other resources. Monitor production files for system non-compliance that may impact billing. Execute weekly Amazon void process. Perform void or similar process for other customers as needed. Provide Dashboards, Accrual, Onhold customer and other reporting on a weekly and monthly basis. Daily Monitoring of processes for reporting tools: Sharepoint, BI(BEX) & Salesforce to ensure Recovery billing and UBAD jobs are running as scheduled and reporting is accurate. Frequently use in house tools:  use of scripts, macros and internally created tools to assist with processing & repair of files. Updating of those tools to ensure quality billing and ease of use. Extensively communicate with customers, 3rd party vendors, Purolator’s technology service provider, Sales, Administration, Operations and peers is required. Facilitate client calls: assist with system & billing issue resolution. Providing quarterly audit data for the following reports: Sharepoint BAS exception & the Delta backbilling file. Assist with billing discrepancies and credit disputes. Manual invoicing for non- standard types of billing. Engage in occasional system testing and UAT for developed tools or Purolator designated process improvement. Other billing duties as assigned. Other billing related activities, testing and process improvements as required by the Billing Control Director Experience

Excellent time management, decision making and problem solving skills. Ability to grasp complex concepts related to integration of multiple systems and how they satisfy business processes. Demonstrated skills in data analysis with exposure to a variety of data file formats. Extensive familiarity with MS Excel and Macros is essential MS Access knowledge is an asset. SAP background, Business intelligence knowledge is an asset Previous introduction to Salesforce would be helpful Knowledge of EDI and related solutions including FTP protocol. Excellent communications skills both written and verbal Winshuttle knowledge is an asset. Bilingualism is  an asset Skills Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs. POSTING DETAILSLocation:                    530 - Corporate  Working Conditions: Office Environment  Reports to:   Manager Billing Control Revenue Recovery --- Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request. Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster. Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page. We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive. Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

About Purolator Inc.

Freight and Package Transportation